Senior Director - Client Partner - FinTech

Slalom; San Francisco (CA); On-site; USD 195,000 - 322,000; Full time

Benefits offered by this job

Meaningful time off

401(k) with match

Subsidized health, dental, & vision coverage

Yearly $350 reimbursement account

Discounted insurance

Job summary

Slalom is seeking Client Partners in San Francisco, California, to drive growth in their Fintech sector. Candidates should have over 12 years of experience managing complex accounts, proven leadership skills, and a passion for client engagement. The roles involve managing substantial portfolios and leading teams towards exceptional outcomes. Compensation ranges from $195,000 to $322,000 based on role and experience, plus benefits including health coverage and bonuses.

Qualifications

• 12+ years’ experience managing teams through all lifecycles of a project.
• Proven experience with complex account management.
• Experience managing transformational programs involving people, processes, and technology.

Responsibilities

• Build strategies for business development in FinTech.
• Manage a $4-6M+ book of business as a Director.
• Build and maintain long-term client relationships.
• Lead teams through deal closure.

Skills

Account management

Client engagement

Negotiation

Problem-solving

Leadership

Job description

We are currently growing our Fintech Client Partner team within Slalom’s NorCal market and are hiring for two leadership openings — one at the Director level and one at the Sr. Director level. These roles will support our expanding Fintech portfolio and partner closely with clients to drive growth, strategic engagement, and delivery excellence.

Client Partners are regularly and closely engaged with their clients — understanding their client’s strategies and objectives, environment, and industry. They proactively identify opportunities to help clients meet their objectives and address challenges and constraints. They are doer‑sellers who maintain a strong awareness of the delivery work in which Slalom is engaged and partner closely with account and delivery teams to ensure exceptional outcomes.

You will enjoy this role if you have a genuine passion for your clients’ businesses and deep Fintech expertise. You enjoy spending time with clients in person and thrive in fast‑paced, highly autonomous environments. You are energized by the variety this role offers across business development, solutioning, contracting and negotiation, client engagement, delivery enablement, operational and financial management, and people leadership — all within a single role.

What You’ll Do

• Build strategies to target and develop business with existing and new clients within FinTech
• Partner with clients to solve problems and bring value beyond the obvious
• Manage a $4‑6M+ book of business as a Director or $6‑8M+ book of business as a Sr. Director
• Build and maintain long‑term client relationships
• Be responsible for achieving and maintaining client satisfaction across several engagements
• Orchestrate and build pursuit teams to solve clients’ business problems; lead teams through deal close
• Lead engagements and project teams, delivering complex solutions
• Contribute to project delivery
• Lead (client) accounts, managing teams, consultants on account(s) and providing internal updates on account activities

What You’ll Bring

• A hunger to build — this role is for someone who thrives in professional services, is eager to sell business and sees whitespace as an opportunity.
• 12+ years’ experience managing teams through all lifecycles of a project including experience working in an IT service or consulting firm managing a large account or multiple accounts.
• Proven experience with complex account management, navigating large, enterprise organizations
• Experience managing transformational programs that incorporate people, processes, and technology
• Previous responsibility for revenue and sales goals and management
• Experience managing the performance of individual consultants, either as direct reports and/or as members of project teams
• Excellent negotiation, conflict management, problem‑solving, and decision‑making skills with a track record of client satisfaction

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long‑term disability. We also offer yearly $350 reimbursement account for any well‑being‑related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges: The targeted base salary pay range for this role is $195,000 to $269,000 for Director and $221,000 to $322,000 for Senior Director. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: [e-mail].

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact [e-mail] if you require accommodations during the interview process.