Senior Director, Business Systems Technology

Optomi; New York (NY); On-site; USD 180,000 - 280,000; Full time

Job summary

Optomi is seeking a Senior Director of Business Systems and Technology to own enterprise platforms spanning sales, finance, supply chain, customer experience, and HR. You will set a multi-year roadmap, lead a 30+ person org including managers, consultants, and offshore partners, and drive AI and automation across the portfolio.

You will manage budget, governance with finance and InfoSec, and partner with executives to deliver impactful, measurable outcomes.

Qualifications

• 12+ years in enterprise business systems.
• 5+ years leading managers and multi-team orgs.
• Experience with major platform implementations or consolidations.
• Led AI or automation initiatives from concept to production.

Responsibilities

• Lead managers over development, integration and data engineering teams.
• Own the enterprise applications roadmap and manage tech debt.
• Define the delivery model: SDLC, release management, QA, environments.
• Take AI use cases to production and measure ROI.

Skills

Leadership

Enterprise systems

AI/Automation

Stakeholder communication

Budget management

Vendor contracts

EdTech SaaS

Tools

NetSuite

Salesforce

Workday

Boomi

Job description

Senior Director (Business Systems and Technology)

Optomi, in partnership with a leading curriculum and assessment company, is looking for a Senior Director, Business Systems and Technology to join their team. The right candidate will own the enterprise platforms that run the business: sales, finance, supply chain, customer experience, and HR. The role sets the multi-year roadmap, leads a team of managers over 30+ employees, consultants and offshore partners, owns the budget, and drives AI and automation across Business Systems.

What the right candidate will enjoy!

• Contributing to educational solutions that reach millions of learners and educators around the world.
• Working within an organization that actively connects educational research, professional learning, and classroom innovation.
• Collaborating with cross-functional teams at the intersection of technology, content, and education.
• Joining an established education technology organization with more than two decades of experience advancing teaching and learning.

Experience of the right candidate:

• 12+ years in enterprise business systems, 5+ leading managers and multi-team orgs
• Led a 30+ person business systems org (blended FTE, consultants, offshore) with a multi-million-dollar budget
• Expert architect in at least 2 of: NetSuite, Salesforce, Workday, Boomi
• Delivered a major platform implementation, re-platform or consolidation
• Built or rebuilt a delivery model (Agile, SDLC, release, QA) with measurable results
• Took AI or automation from concept to production and measured the ROI
• Negotiated and managed SI and staff aug contracts
• Comfortable presenting to executives and partnering with Vps
• EdTech or high-growth SaaS, ideally subscription plus physical fulfillment
• Quote-to-cash: CPQ, billing, revenue recognition between CRM and ERP
• Led an IT turnaround or maturity shift
• ITIL, NIST or COBIT; Salesforce, NetSuite, Workday or Prosci certifications

Responsibilities of the right candidate:

• Lead managers over development, integration and data engineering teams
• Own the enterprise applications roadmap: rationalize the portfolio, retire tech debt, tie investments to KPIs
• Define the delivery model: SDLC, release management, quality, environments
• Take AI use cases to production (Salesforce Agentforce, NetSuite forecasting/close automation, Workday self-service)
• Own the Business Systems budget and govern SI and staff augmentation partners
• Keep systems audit-ready with Finance and InfoSec (GITC controls)