Senior Director, Business Strategy - Design Operations

Walmart Inc.; San Bruno (CA); Vor Ort; USD 130.000 - 260.000; Vollzeit

Benefits dieser Stelle

Discount Card

10% employee discount

Live Better U – 100% covered tuition

Zusammenfassung

Walmart Inc. seeks a Senior Director, Business Strategy & Design Operations to partner with senior leadership, shaping the future of design across global markets.

You will drive strategic initiatives, scale operations, and strengthen cross-functional partnerships to enable world-class design delivery and AI-powered shopping experiences. Leading a large, global design organization, you’ll influence executives, build scalable processes, and elevate Walmart’s design brand while fostering

Qualifikationen

• Bachelor’s degree and several years of senior-level experience in retail or large organizations.
• Experience influencing senior executives and navigating global, cross-functional partnerships.
• Proven track record building and scaling teams, processes, and capabilities.

Aufgaben

• Shape strategic priorities with the Chief Design Officer and translate vision into measurable outcomes.
• Lead the Design Operations team with scalable processes and infrastructure for a global org.
• Collaborate across six international markets with design, product, tech, and business leaders.
• Support multidisciplinary design teams to improve collaboration and effectiveness.
• Strengthen Walmart’s external design presence and thought leadership.
• Position Walmart at the forefront of AI-powered shopping experiences.

Kenntnisse

Business strategy

Design operations

Leadership

Executive presence

Ausbildung

Bachelor’s degree in Business

Masters preferred

Jobbeschreibung

Senior Director, Business Strategy – Design Operations

Multiple locations

R-2672441

Bentonville, AR: $130,000 - $260,000/yr

Regular/ Permanent

What you'll do

About the Role

Help shape the future of design at Walmart—and redefine how millions of customers experience shopping.

We are seeking a strategic, forward-thinking Senior Director, Business Strategy & Design Operations to partner with senior leadership and help drive the next chapter of our global Design organization. Supporting approximately 500 design professionals across multiple geographies and six international markets, this leader will play a critical role in shaping organizational strategy, scaling operations, and strengthening global partnerships.

As a trusted advisor to the Chief Design Officer, you'll connect strategy to execution, build the infrastructure that enables design teams to thrive, and help position Walmart at the forefront of design innovation and AI-powered shopping experiences.

• Drive Strategy and Organizational Impact: Partner closely with the Chief Design Officer to shape strategic priorities, drive key initiatives, and translate vision into measurable outcomes.
• Lead and Scale Design Operations: Oversee the Design Operations team, building scalable processes, infrastructure, and capabilities that support a growing global organization.
• Strengthen Global Partnerships: Collaborate across six international markets, aligning design, product, technology, and business leaders around shared priorities.
• Enable Design Excellence: Support multidisciplinary teams spanning UX Design, Research, Content Design, Motion Design, and Conversational Design to improve collaboration and organizational effectiveness.
• Elevate Walmart's Design Brand: Strengthen Walmart's external design presence, industry thought leadership, and ability to attract exceptional talent.
• Shape the Future of Design: Help advance emerging design practices and position Walmart as a leader in AI-powered shopping experiences.

What You'll Bring

• Extensive experience in business strategy, design operations, and leadership alignment for a large, complex organization.
• Deep understanding of UX Design, Design Research, and the operational needs of multidisciplinary design teams.
• Proven success building and scaling teams, processes, and organizational capabilities.
• Experience influencing senior executives and navigating global, cross-functional partnerships.
• Strong strategic thinking, communications, executive presence, and the ability to turn ambiguity into action.
• Passion for innovation, emerging technology, and the future of customer experience.

Why Walmart?

Walmart is entering an exciting new chapter in design and AI-powered commerce. This is an opportunity to work alongside senior leadership, shape the future of a global design organization, and build capabilities that influence how millions of people shop every day.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business, Statistics, Social Science, Communications, or related field and 7 years’ experience in retail merchandising, operations management, or related area OR 9 years’ experience in retail merchandising, operations management, or related area. 3 years’ supervisory experience.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Working on cross‑functional teams or projects

Masters, Master’s: Computer Science

Masters, Master’s: Supply Chain

Masters, Master’s: Transportation

Primary Location

850 Cherry Ave, San Bruno, CA 94066-3031, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

• Discount Card
• Get 10% off
• Walmart associates are eligible for a 10% discount card on most regular‑priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.
• Live Better U
• 100% covered
• Earn a degree or in‑demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.
• Ready to grow your career? Walmart Academy offers job‑specific retail training and leadership courses to help Associates reach their career goals.
• Medical, dental, vision, and wellness programs for you and your family
• Access mental health resources and assistance programs for life’s challenges
• Training, leadership programs, and clear paths to advance.
• Imagine a workplace surrounded by innovation.At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.
• Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech‑enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.
• With amenities like on‑site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work‑life balance isn’t just a goal—it’s a reality.
• Beyond the campus, Bentonville offers a dynamic lifestyle with world‑class dining, art at the Crystal Bridges Museum, and countless outdoor activities.
• Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small‑town charm and big‑city amenities.
• Join us at Walmart and grow your career alongside a community that feels like home.
• This isn’t just a workplace—it’s a destination for leaders eager to make a difference.

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