Senior Director, AI Transformation

Avalere Health; Washington; Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

401K with employer match

Life insurance

Disability coverage

Health plan and vision/dental coverage

Hybrid/remote work options

Global mobility opportunities

Job summary

Avalere Health seeks a Senior Director of AI Transformation to lead a key pharma client’s AI strategy, governance, and value realization. You will bridge client needs with Avalere teams and Guide cross-functional collaborators across AI initiatives and operations.

The role emphasizes executive partnership, AI strategy, and change leadership, with flexibility for remote or hybrid work and travel as needed.

Qualifications

• Senior leadership experience in transformation, consulting, digital product, innovation or client leadership.
• Executive credibility with senior pharma/healthcare stakeholders.
• Experience moving AI/analytics from discovery to adopted, governed workflows.

Responsibilities

• Client strategy and partnership: Build relationships with senior client stakeholders and set AI priorities.
• Opportunity discovery and solution shaping: Identify high-value opportunities and draft solution briefs and plans.
• Delivery and transformation: Mobilize cross-functional teams and oversee prototype to production handover.
• Adoption, governance and value: Create playbooks, guardrails, and measure adoption and impact.
• Account growth: Strengthen executive relationships and expand the client engagement.

Skills

Senior leadership

Executive client credibility

Enterprise AI delivery

Applied AI fluency

Transformation expertise

Communication and judgement

Cross-functional pharma knowledge

Regulated delivery

Product and capability building

Job description

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity.We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you’d like to apply and need adjustments made, you can let us know in your application.

The Role

The Senior Director, AI Transformation is a client-dedicated leadership role responsible for turning one strategic pharma client’s AI ambitions into adopted, governed and measurable solutions. Acting as the bridge between the client, the Avalere Health account team and the Co-Intelligence Centre, this person will combine executive client partnership, AI strategy, workflow transformation, changeleadershipand valuerealization.

The successful candidate will be credible with senior pharma leaders and technically fluent enough to guide solution design, evaluation,integrationand governance. They will not be expected to personally engineer every solution. Their role is tomobilizethe rightteams,maintainmomentumand ensure the work creates lasting client value.

What You’ll Do

Client strategy and partnership

• Serve as a trusted adviser.Build strong relationships with senior client stakeholders and help them make practical choices about AI priorities, investment,sequencingand risk.
• Leadtheroadmap.Develop andmaintaina joint AI transformation roadmap aligned to the client’s commercial,medicaland operational priorities.
• Create alignment.Establish clear decision pathways, governanceforumsand executive reporting across the AI portfolio.

Opportunity discovery and solution shaping

• Identifyhigh-value opportunities.Lead workshops,interviewsand workflow reviews to uncover priority business problems and unmet needs.
• Define and document the work.Turn client challenges into solution briefs, scopes of work, delivery plans and technically actionable requirements, including user stories, epics, tickets, acceptance criteria, assumptions, dependencies,milestonesand resourcing needs.
• Prioritisethe portfolio.Assess opportunities based on strategic value, feasibility, readiness, risk, adoptioneffortand time to value.

Delivery and transformation

• Mobilizecross-functional teams.Bring together AI Solutions Engineers, product, data,domainand client specialists around each priority use case.
• Guidedelivery end to end.Oversee work from prototype and pilot through evaluation, production,launchand handover.
• Redesign the work.Define future-state workflows, roles,controlsandhandoffsso AI becomes part of day-to-day practice.

Adoption,governanceand value

• Build adoption.Create role-based playbooks, training, champions, office hours and feedback loops with client change and learning teams.
• Enable responsible use.Partner with AI, IT, security, legal, privacy, medical, regulatory and MLR stakeholders to embedappropriate guardrailsand human oversight.
• Prove the impact.Set baselines and track adoption, efficiency, capacity, quality, client outcomes and commercial value, using the evidence to improve and scale the work.

Account growth

• Deepen the partnership.Use delivered value to strengthen executive relationships and identify opportunities to expand the client’s engagement with Avalere Health.
• Strengthen the story.Equip the account team with a consistent, evidence-based narrative about Avalere Health’s AI capability and impact.
• Capture reusable learning.Develop playbooks and patterns that improve delivery while protecting client confidentiality.

About You

Essential

• Senior leadership experience.Typically12 or more years in transformation, consulting, digital product,innovationor client leadership, includingsignificant experiencein pharma or life sciences.
• Executive client credibility.A strong record of advising and influencing senior leaders in complex, matrixedorganizations.
• Enterprise AI delivery.Experience moving AI, analytics or automation from discovery and pilot into adopted, governed workflows.
• AppliedAI fluency.Practical understanding of large language models, agent workflows, model evaluation, data and integration requirements,safetyand reliability.
• Transformationexpertise.Strong capability in process mapping, workflow redesign,operating-model change, adoption,enablementand benefitsrealization.
• Communication and judgement.Excellent facilitation,writingand executive presentation skills, with the ability to make complex choices clear and actionable.

Desirable

• Cross-functional pharma knowledge.Experience across Medical, Commercial, Market Access, InsightsandContent Operations.
• Regulated delivery.Familiarity with responsible AI, privacy, medical and regulatory review, MLR and common life-sciences platforms.
• Product and capability building.Experience shaping prototypes, evaluating modeloutputsand creating playbooks, champions networks or communities of practice.

Ways of working

• Client dedicated.The role is fullyallocatedto one strategic pharma client, providing continuity and a deep understanding of its priorities,systemsand ways of working.
• Matrix leadership.The Senior Director works closely with the Global Client Lead and Co-Intelligence Centre, leading through influence across Avalere Health and client teams.
• Flexible and connected.The role may be remote or hybrid and requires regular travel to client and team meetings.

$140,000 - $180,000 a year

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year.We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, August.

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.

We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.