Senior Director, Account Management - MS, GA, AL

Premier, Inc.; Mississippi; On-site; USD 141,000 - 234,000; Full time

Job summary

Premier, Inc. seeks a Senior Director, Account Management to own enterprise relationships across member organizations and drive growth, retention, and value realization.

You will coordinate cross-functional teams to deliver an integrated, high-value experience and engage senior executives to align on strategy and opportunities. You will lead renewal strategies, expand partnerships, and articulate ROI across Premier’s portfolio, while ensuring client satisfaction and measurable outcomes in a

Qualifications

• Bachelor's degree required.
• Significant experience in account management, consulting, sales, or healthcare strategy.
• Experience engaging with senior executives and C-suite stakeholders.

Responsibilities

• Build trusted relationships across the member organization, including C-suite executives.
• Develop and execute integrated strategic account plans aligned to priorities and ROI.
• Lead executive engagement cadences and reviews with senior stakeholders.
• Coordinate cross-functional Premier resources for enterprise-wide engagement.
• Drive growth, retention, and value realization for assigned accounts.

Skills

Executive relationships

Strategic account planning

Consultative selling

ROI & value articulation

Cross-functional leadership

Executive presence

Problem solving

Education

Bachelor's degree

Master's degree

Job description

## Senior Director, Account ManagementApplylocations: Remotetime type: Full timeposted on: Posted Todayjob requisition id: R0008433Senior Director, Account Management**What you will be doing:**The Account Manager (AM) serves as the **enterprise account owner** for assigned member organizations, responsible for developing and executing integrated strategies that drive **growth, retention, and value realization** across the Premier portfolio of solutions and services.This role builds and maintains strategic relationships across the member organization—including **C-suite executives and key stakeholders**—to understand business priorities and position Premier as a critical partner in delivering operational, clinical, and financial performance improvement.The AM acts as the member’s **central point of contact and “quarterback,”** coordinating cross-functional Premier teams (Sales, GPO/Supply Chain, Technology, Advisory, Customer Success, AI/Analytics, and others) to deliver an integrated, high-value experience.The AM is accountable for achieving defined **growth, retention, and member value outcomes**, aligning Premier capabilities to member needs and ensuring measurable impact.**Key Responsibilities****Member Relationships & Account Strategy (40%)*** Build and maintain **trusted relationships across the member organization**, including executive leadership (CEO, CFO, COO, and other C-suite stakeholders)* Establish presence “**up the chain**” with senior decision-makers to influence strategy and partnership direction* Serve as the **single point of accountability** and central liaison for the member relationship* Develop, maintain, and execute **integrated strategic account plans** aligned to the member’s priorities, financial drivers, and long-term objectives* Lead regular **executive engagement cadence**, including executive business reviews and executive-level discussions on performance and opportunities* Coordinate and align cross-functional Premier resources to ensure **consistent, enterprise-wide engagement*** Maintain **deep understanding of member strategy**, including stated priorities and emerging or unmet needs* Generate **reference accounts**, success stories, and networking opportunities to help grow our business**Growth (25%)*** Accountable for **growth of existing accounts**, including cross-sell and up-sell performance* Develop and execute **account-specific growth strategies** based on member financial, operational, and strategic priorities* Identify and prioritize **expansion opportunities** across Premier’s full portfolio of offerings* Lead the **commercial strategy and coordination of sales efforts**, introducing and supporting Sales and business leaders on expansion opportunities* Position solutions with executive stakeholders, **articulating business value, and financial impact (ROI)*** Leverage data, analytics, and insights to **proactively identify opportunities to improve performance and expand engagement*** Ensure alignment of internal stakeholders to deliver against **growth targets and account plans****Retention & Value Realization (20%)*** Accountable for **retention and renewal** of assigned accounts, partnering with Sales, Customer Success, GPO/Supply Chain COE and others to execute profitable renewals* Develop and manage **renewal strategies 12–18 months in advance** in collaboration with Sales and Customer Success, ensuring proactive engagement* Identify and actively manage **key stakeholders**, including champions, influencers, and potential detractors* Communicate **value delivered** across Premier offerings, including financial, operational, and clinical outcomes* Ensure consistent communication of progress against account goals and **demonstrated return on investment*** Maintain overall **member satisfaction and engagement**, addressing issues proactively and ensuring resolution* **Align retention strategy** with broader growth and relationship objectives**Enterprise Collaboration & Leadership (15%)*** **Coordinate cross-functional Premier teams** to deliver integrated, enterprise-level solutions* **Provide informal leadership** and direction across internal stakeholders aligned to the account* **Maintain strong relationships** **across Premier business units** to ensure seamless service delivery and innovation* **Represent Premier in executive-level forums**, as appropriate, to strengthen relationships and market presence**Required Qualifications**Work Experience:Years of Applicable Experience - 7 or more yearsEducation:Bachelors (Required)**Preferred Qualifications**Skills:* Executive relationship management* Strategic thinking and account planning* Consultative sales and commercial strategy* Financial acumen and value articulation* Cross-functional leadership and collaboration* Communication and executive presence* Problem-solving and decision-makingExperience:* Significant experience (10 years) in **account management, consulting, sales, or healthcare strategy*** Demonstrated ability to engage and influence **senior executives and C-suite stakeholders*** Experience in **consultative selling and strategy development*** Strong financial and business acumen, including ability to **articulate ROI and value*** Experience working with C-Suite of **complex organizations or enterprise accounts**Education:* Master’s degreeAdditional Job Requirements:* Remain in a stationary position for prolonged periods of time* Be adaptive and change priorities quickly; meet deadlines* Attention to detail* Operate computer programs and software* Ability to communicate effectively with audiences in person and in electronic formats.* Day-to-day contact with others (co-workers and/or the public)* Making independent decisions* Ability to work in a collaborative business environment in close quarters with peers and varying interruptionsWorking Conditions: RemoteTravel Requirements: Travel 41-60% within the USPhysical Demands: Light: Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the exertion of forces required is greater than that of sedentary work and if the worker remains stationary most of the time, the job is considered light work.Premier’s compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier’s internal salary range for this role is $141,000 - $234,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.