Senior Director

New York City Internships; Manhattan (KS); On-site; USD 120,000 - 160,000; Full time

Job summary

New York City Department of Youth and Community Development (DYCD) seeks a Senior Director for Out-of-School Youth Workforce Programs in Workforce Connect. The role leads policy, vision, and daily operations for OSY programs across multiple contracts and partners.

The Senior Director will manage a team, drive program quality, and coordinate with employer engagements to expand opportunities for OSOW young adults. Strong leadership and analytical skills are required.

Qualifications

• Bachelor's degree and 4 years of professional experience in program evaluation, contract management or related fields.
• Alternative: a four-year high school diploma and 6 years of related work experience.
• Satisfactory equivalent of education/experience with 18 months in administrative/managerial role.

Responsibilities

• Oversee operations of the Out-of-School Youth Workforce Program portfolio (30 programs) and 20+ partner agencies.
• Conduct portfolio performance analysis and ensure trainings meet industry standards and employer needs.
• Evaluate internship and post-program job placement to align with participant goals and credentials.
• Develop technical assistance plans and procedures with the capacity building division.
• Collaborate across DYCD workforce and youth programs and with external partners.
• Represent the program to stakeholders in the workforce field.

Skills

Management experience

DYCD knowledge

MS Excel

Data management

MS Word

MS PowerPoint

Analytical thinking

Oral and written communication

Education

Bachelor's degree with 4+ years relevant experience

High school diploma + 6+ years relevant experience

Satisfactory education/experience equivalency with 18 months managerial experience

Tools

MS Excel

MS Word

MS PowerPoint

Job description

ONLY CANDIDATES WHO ARE PERMANENT ADMINISTRATIVE CONTRACT SPECIALIST OR WHO ARE ELIGIBLE FOR APPOINTMENT FROM THE OPEN COMPETITIVE OR PROMOTIONAL ADMINISTRATIVE CONTRACT SPECIALIST LIST WILL BE CONSIDERED FOR THIS POSITION.

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. DYCD is seeking to hire a Senior Director for Out-of-School Youth Workforce Programs in Workforce Connect. The goal of Workforce Connect programs is to provide career pathways for out-of-school, out-of-work (OSOW) young adults through an array of services including academic instruction, work readiness training, college and career exploration, paid work experiences, advanced occupational training and industry credential attainment. Out-of-school Workforce programs support OSOW young adults at any educational level with advanced occupational training, supported by case management teams and wrap-around services. Under the supervision of the Assistant Commissioner of Workforce Development Programs, with latitude for independent judgement, the Senior Director of Out-of-School Youth Workforce Programs will be responsible for policy development, program vision and goal setting, as well as the management of the Out-of-School Youth Workforce team including daily operations of both Advance & Earn contracts and the Workforce Innovation and Opportunity Act (WIOA) funded Train & Earn, policy and procedure development, program monitoring and evaluation. The Senior Director will be an experienced manager having led a team and operated workforce, education, literacy and/or advanced or occupational training programs as well as experience providing services to OSOW young adults.

Duties will include the following:

• - Oversee ongoing operations of the Out-of-School Youth Workforce Program portfolio that currently includes over twenty unique Community-Based Organizations operating 30 programs. Establish and manage program processes, policies and priorities. Ensure program adherence to established Agency procedures; state and federal guidelines, and other relevant standards;
• - Work closely with the Director of the Out-of-School Youth Workforce Program portfolio to conduct portfolio performance analysis, continually evaluate program quality including academic and occupational training portions of programs ensuring that trainings are continually meeting industry standards and are aligned with employer needs;
• - Evaluate the quality of job development and ensure the internship and post program job placement is aligned with participant goals, credential training and occupational training. Work with Agency’s Employer Engagement unit to expand opportunities to the portfolio;
• - Research best practices, work with the capacity building division to develop technical assistance plans and procedures to integrate workforce and literacy programs, establish a community of continued learning and best practice sharing;
• - Work collaboratively across all DYCD workforce programs, youth and community development programs as well as with outside stakeholders including intergovernmental partners, postsecondary institutions, community-based organizations, and private sector and foundation partners;
• - Represent the Out-of-School Youth Workforce Programs to the larger workforce field including direct service providers, advocacy groups and other external stakeholders.
• - Provide overall supervision to Out-of-School Youth Workforce Program unit, including direct supervision to the program Director and other assigned staff;
• - Perform field work in all five boroughs to ensure provider compliance with all applicable contract requirements and program performance standards;
• - Other projects and tasks as needed to support the Workforce Connect program

ADMIN CONTRACT SPECIALIST (PYR - 10095

Minimum Qualifications

• 1. A baccalaureate degree from an accredited college and four years of full-time, satisfactory professional, technical or administrative experience in one or more of the following fields: program evaluation, contract negotiations/management, business or public administration, contract community relations, or related fields; at least eighteen months must have been in an administrative, managerial or executive capacity, or supervising professional personnel performing work in program evaluation, contract negotiation/management, business or public administration; or
• 2. A four year high school diploma, or its equivalent, and six years of full-time, professional, technical or administrative work experience in one or more of the fields cited above; at least eighteen months must have been in an administrative, managerial or executive capacity, or supervising professional personnel as described in "1" above; or
• 3. A satisfactory equivalent of education and experience as cited above. However, all candidates must have the eighteen months of administrative, managerial or executive experience or experience supervising professional personnel as described in "1" above.

Preferred Skills

• 1) Minimum of 7 years of relevant experience, with some in a managerial capacity.
• 2) Knowledge of the goals, objectives, structure and operations of DYCD, workforce development programming and/or Out-of-School Youth field
• 3) Extensive knowledge of MS Excel, data management systems, MS Word and MS PowerPoint and other software
• 4) Ability to perform complex tasks and to prioritize multiple projects
• 5) Excellent oral and written communication skills
• 6) Demonstrated managerial and organizational skills
• 7) Advanced analytical, evaluative, and objective critical thinking skills

This position is also open to qualified persons with a disability who are eligible for the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.