Senior Dining Services Manager – Campus Unit

Stanford University; Palo Alto, Northern (CA, KY); Hybrid; USD 77,000 - 100,000; Full time

Benefits offered by this job

Tuition reimbursement

Mental health programs

403(b) plan

Free commuter programs

Job summary

Stanford University is seeking a Dining Operations Manager within Residential & Dining Enterprises to oversee large-scale unit performance, drive quality and student satisfaction, and manage labor, costs, and safety standards.

The role reports onsite, requires a Bachelor's degree and several years of food service management, and offers opportunities to shape menus, events, and hospitality programs across multiple dining venues.

Qualifications

• Bachelor's degree in institutional management, nutrition, dietetics, or hotel hospitality.
• Five years of institutional, hotel, or restaurant food service facility management experience.
• Experience managing unionized employees.

Responsibilities

• Execute a high-quality daily dining experience by consistently meeting standards for food quality, presentation, and hospitality, while achieving unit-level student satisfaction targets.
• Deliver strong student engagement at the unit level by maintaining high participation rates, responding to feedback, and creating a welcoming and inclusive dining environment.
• Ensure compliance and operational integrity by meeting all food safety, ADA, and university standards, and effectively implementing accommodations within the dining hall.
• Achieve financial and operational targets by managing labor, food cost, and waste within established benchmarks, including cost per meal and labor efficiency.
• Maintain excellence in service execution across all meal periods, including late-night retail, ensuring proper staffing, throughput, and service consistency.
• Lead local menu and marketing development by suggesting marketing and merchandizing strategies and features, overseeing strategy implementation, collaborating with staff to create innovative and fun programs and promotions, and planning and executing special events and theme dinners.

Skills

Cost control

Budget management

Culinary software

Office software

Independence

Staff supervision

Food safety

High-volume dining

Daily planning

Education

Bachelor's degree in management or hospitality

Tools

Culinary software

Office software

Job description

Stanford University is seeking a Dining Operations Manager within Residential & Dining Enterprises to oversee large-scale unit performance, drive quality and student satisfaction, and manage labor, costs, and safety standards.

The role reports onsite, requires a Bachelor's degree and several years of food service management, and offers opportunities to shape menus, events, and hospitality programs across multiple dining venues.