Senior Dining Room Lead

StoryPoint Group; Dallas, Northern (TX, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

CommonSail Investment Group is seeking a Dining Room Lead to oversee dining room operations and maintain high production, productivity, quality, and customer service standards for residents and guests. You will supervise dining room personnel, coordinate staffing, and ensure courteous service across the dining venues.

Responsibilities include interviewing and training staff, scheduling, greeting guests, managing reservations, handling complaints, and ensuring cleanliness of stations and

Qualifications

• Associates degree or equivalent; or 1–3 years related experience.
• Fine dining experience preferred.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and speak before groups of customers or employees of organization.
• Maintains a high energy level and is a self-motivator.
• Carries incredibly high standards in their work.

Responsibilities

• Staffing responsibilities including: Interviewing, hiring, training, coaching, and scheduling.
• Schedule dining reservations and arranges parties or special services for diners.
• Greets guests, escorts them to tables, and provides menus.
• The Restaurant Manager handles and fixes all complaints to insure a great dining experience for residents and guests.
• Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
• Inspects dining room serving stations for neatness and cleanliness.
• Inventories table linens and other dining room supplies for tables and serving stations.
• Work toward continual improvement of the overall organization.

Skills

People management

Customer service

Communication

Scheduling

Food safety

Education

Associates degree or equivalent

Job description

CommonSail Investment Group is seeking a Dining Room Lead to oversee dining room operations and maintain high production, productivity, quality, and customer service standards for residents and guests. You will supervise dining room personnel, coordinate staffing, and ensure courteous service across the dining venues.

Responsibilities include interviewing and training staff, scheduling, greeting guests, managing reservations, handling complaints, and ensuring cleanliness of stations and