Senior Digital Strategy & Experience Lead

The Boeing Company; Seattle (WA); On-site; USD 139,000 - 238,000; Full time

Job summary

The Boeing Company is seeking a Senior Digital Strategy & Experience Program Management Specialist to join the team in Seattle, WA, or Miami, FL. You will lead digital initiatives across customer journeys, drive AI-enabled strategies, and manage complex programs with Agile practices in a highly technical environment.

This role requires 8+ years in digital strategy or related fields, strong leadership, and the ability to influence stakeholders.

Qualifications

• Minimum of 8 years of experience in digital strategy, product management, or user experience design with strong technical project management.
• Proven track record leading digital transformation projects in a technical environment.
• Strong analytical and strategic thinking; ability to translate insights into actions.
• Excellent communication and interpersonal skills; able to influence stakeholders at all levels.

Responsibilities

• Oversee development and execution of high-impact digital strategies aligning with goals and customer engagement.
• Drive data-driven strategies and AI solutions to improve performance and innovation.
• Manage complex technical projects using Agile/Scrum to ensure timely delivery and budget adherence.
• Collaborate with IT, engineering, marketing, and operations to align and integrate initiatives.
• Champion human-centered design to meet customer needs and exceed expectations.
• Analyze feedback, data, and market trends to inform strategic decisions and drive improvements.
• Identify risks and develop mitigation plans for project success.

Skills

Digital strategy

Program management

Customer experience

Data analytics

Stakeholder engagement

Agile/Scrum

Communication skills

Education

Bachelor’s degree in Business, Economics, Finance, Marketing, Design, IT or related field

Master’s degree

Scaled Agile SPC/LPM certifications

PMP certification

OCM certifications

Tools

SAP

Salesforce

Adobe

AI initiatives

Big Data initiatives

Job description

The Boeing Company is seeking a Senior Digital Strategy & Experience Program Management Specialist to join the team in Seattle, WA, or Miami, FL. You will lead digital initiatives across customer journeys, drive AI-enabled strategies, and manage complex programs with Agile practices in a highly technical environment.

This role requires 8+ years in digital strategy or related fields, strong leadership, and the ability to influence stakeholders.