Senior Digital Product Manager - Checkout & Account

Patagonia; Ventura (CA); Hybrid; USD 127,000 - 148,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plans

Leave of absence plans

Job summary

Patagonia is seeking a Digital Product Manager to oversee account management and purchase experiences, enhancing customer interaction with the brand. This hybrid role requires a focus on improving the checkout process and utilizing data analytics for product decisions.

The ideal candidate will have over 5 years in e-commerce product management, along with strong analytical and collaborative skills. The position offers an annual salary of $127,000 to $148,000 and a comprehensive benefits package.

Qualifications

• 5+ years of related experience in e-commerce or similar digital environments.
• Strong product skills including product development and road-mapping.
• Experience with post-purchase or adjacent e-commerce experiences.

Responsibilities

• Own and evolve purchase product priorities for hassle-free checkout.
• Collaborate to collect and transform customer data into market insights.
• Develop measurement frameworks for account management initiatives.

Skills

Customer-centered

Analytical skills

Collaboration

Structured thinking

Outcome-oriented

Agile approach

Education

Bachelor’s degree in a related field

Relevant certifications in digital product development & management

Job description

Patagonia is seeking a Digital Product Manager to oversee account management and purchase experiences, enhancing customer interaction with the brand. This hybrid role requires a focus on improving the checkout process and utilizing data analytics for product decisions.

The ideal candidate will have over 5 years in e-commerce product management, along with strong analytical and collaborative skills. The position offers an annual salary of $127,000 to $148,000 and a comprehensive benefits package.