Senior Digital Product Manager (Billing & Payment)

Cintas Corporation; Mason (OH); On-site; USD 125,000 - 155,000; Full time

Benefits offered by this job

Competitive benefits

401(k) with company match

Disability insurance

Paid time off

Career development

Job summary

Cintas Corporation in Mason, OH is seeking a Senior Digital Product Manager to drive vision and execution for multiple digital products, bridging online experiences with on-site services. This role will lead a team of Product Managers and own end-to-end lifecycle across several products.

You will collaborate with stakeholders to align digital and on-site journeys, leverage market research and data, and drive performance improvements and customer satisfaction.

Qualifications

• 7+ years of experience in digital product management.
• Experience managing multiple products or product portfolios.

Responsibilities

• Oversee the end-to-end product lifecycle, from discovery and ideation to launch and optimization, for multiple products.
• Facilitate market research, analyze customer feedback, and leverage data to inform product decisions and prioritize features.
• Measure and report on product performance, using insights to continuously improve customer experiences and business outcomes.
• Partner with stakeholders to develop and maintain a deep understanding of both the digital and on-site customer journeys.
• Develop and mentor a team of Product Managers, guiding their career growth and ensuring successful management of individual products as the team scales.

Skills

Digital product management

Portfolio management

Job description

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Location: Mason, OH, US, 45040

Requisition Number: 235615

Job Description

Cintas is seeking a seeking a strategic and customer-focused Senior Digital Product Manager to drive the vision and execution of a suite of digital products. This role will oversee multiple products that enhance and complement our in‑person, on‑site business services. You will be responsible for delivering exceptional online customer experiences that seamlessly connect with and enrich the offline, in‑person interactions. This is a high‑impact role including building and managing a team of Product Managers who will oversee individual products.

Key Responsibilities Include:

• Oversee the end‑to‑end product lifecycle, from discovery and ideation to launch and optimization, for multiple products.
• Facilitate market research, analyze customer feedback, and leverage data to inform product decisions and prioritize features.
• Measure and report on product performance, using insights to continuously improve customer experiences and business outcomes.
• Partner with stakeholders to develop and maintain a deep understanding of both the digital and on‑site customer journeys.
• Develop and mentor a team of Product Managers, guiding their career growth and ensuring successful management of individual products as the team scales.

Skills/Qualifications

Required

• 7+ years of experience in digital product management, with a proven track record of managing multiple products or product portfolios.

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee‑partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye‑wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Process Improvement
Organization: Operations
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

Nearest Major Market: Cincinnati
Job Segment: Senior Product Manager, Product Manager, PLM, Business Process, Operations, Marketing, Management