Senior Digital Platforms Analyst – Microsoft 365 & Automation

Comcast; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Job summary

Comcast seeks an Analyst 4, Business Process Effectiveness to design, develop, and optimize Microsoft 365-driven internal communications and digital workplace experiences. You will build scalable workflows in SharePoint Online, Power Automate, Power Apps, Power BI, and Teams to streamline intake, approvals, publishing, notifications, and reporting.

You will support platforms such as ComcastNow, Viva Engage, Viva Connections, Vimeo, EmailOpen, and Communicator, translate business needs into clear

Qualifications

• Bachelor's Degree required; experience with Microsoft 365 tools preferred.
• 7–10 years of relevant work experience in business process or digital workplace roles.
• Strong ability to translate business needs into technical requirements.

Responsibilities

• Design, develop, and optimize internal platforms and workflows.
• Lead analysis of existing processes and define future-state designs.
• Collaborate with stakeholders to ensure user-friendly solutions.
• Maintain documentation and support Copilot-based agent initiatives.

Skills

User Experience (UX) Design

Web Metrics

Agile Methodology

Metrics Analysis

Digital Communications

Education

Bachelor's Degree

Job description

Comcast seeks an Analyst 4, Business Process Effectiveness to design, develop, and optimize Microsoft 365-driven internal communications and digital workplace experiences. You will build scalable workflows in SharePoint Online, Power Automate, Power Apps, Power BI, and Teams to streamline intake, approvals, publishing, notifications, and reporting.

You will support platforms such as ComcastNow, Viva Engage, Viva Connections, Vimeo, EmailOpen, and Communicator, translate business needs into clear