Senior DevOps Platform Engineer

Insight Global; Dallas (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Insight Global is seeking a Senior DevOps Platform Engineer to design, build, and maintain the cloud infrastructure and platform services powering a proprietary handheld device used across restaurant operations.

The role emphasizes platform reliability, automation, observability, and production support, partnering with application teams to accelerate delivery and resilience in high-volume, real-time environments.

Qualifications

• 7+ years in DevOps, SRE or cloud infra roles.
• Experience building cloud-native platforms on GCP.
• Expertise with Terraform, Kubernetes, containers, and CI/CD automation.
• Proven ability to resolve complex production incidents in distributed systems.

Responsibilities

• Design, build, and maintain cloud infrastructure and platform services supporting critical restaurant operations.
• Develop and optimize CI/CD pipelines, deployment automation, and release management processes.
• Manage and improve cloud environments, ensuring scalability, security, performance, and cost efficiency.
• Drive infrastructure as code (IaC) practices using Terraform and other automation tools.
• Own platform reliability, availability, and operational readiness across production environments.
• Lead root cause analysis and resolution of complex production incidents and performance issues.
• Partner with application engineering teams to support backend services, APIs, and distributed systems.
• Implement observability best practices including monitoring, logging, tracing, and alerting.
• Participate in on-call rotations and provide L3 support for critical platform issues.
• Contribute to platform standards, security best practices, and engineering excellence initiatives.

Skills

DevOps

Platform Engineering

SRE

Cloud-Native

CI/CD Automation

IaC-Terraform

Kubernetes

Tools

Terraform

Kubernetes

Docker

CI/CD Tools

Job description

Job Description

The Senior DevOps Platform Engineer is responsible for designing, building, and maintaining the cloud infrastructure, deployment pipelines, and backend platform services that support a proprietary handheld device used across restaurant operations. This role focuses on platform reliability, scalability, automation, and operational excellence, ensuring applications and services remain highly available in high-volume, real-time restaurant environments. The ideal candidate brings strong experience with cloud-native architectures, CI/CD, infrastructure as code, observability, and production support while partnering closely with application engineering teams to accelerate delivery and improve system resilience.

Key Responsibilities

• Design, build, and maintain cloud infrastructure and platform services supporting critical restaurant operations.
• Develop and optimize CI/CD pipelines, deployment automation, and release management processes.
• Manage and improve cloud environments, ensuring scalability, security, performance, and cost efficiency.
• Drive infrastructure as code (IaC) practices using Terraform and other automation tools.
• Own platform reliability, availability, and operational readiness across production environments.
• Lead root cause analysis and resolution of complex production incidents and performance issues.
• Partner with application engineering teams to support backend services, APIs, and distributed systems.
• Implement observability best practices including monitoring, logging, tracing, and alerting.
• Participate in on-call rotations and provide L3 support for critical platform issues.
• Contribute to platform standards, security best practices, and engineering excellence initiatives.

Technology Stack

Cloud: Google Cloud Platform (GCP), including GKE, Cloud Run, Cloud SQL, Pub/Sub

Infrastructure as Code: Terraform

Containerization & Orchestration: Docker, Kubernetes

CI/CD: GitHub Actions, Jenkins, GitLab CI, or similar

Backend Services: Java, Kotlin, Node.js, Python, or Go

Observability: New Relic, Datadog, Grafana, Prometheus, OpenTelemetry

APIs & Integrations: REST APIs, event-driven architectures, service integrations

Data: SQL, transactional databases, troubleshooting and performance tuning

Skills and Requirements

• 7+ years of experience in DevOps, Platform Engineering, Site Reliability Engineering, or Cloud Infrastructure roles.
• Strong experience building and supporting cloud-native platforms in GCP.
• Expertise with Terraform, Kubernetes, containerized applications, and CI/CD automation.
• Experience supporting high-volume, customer-facing or operationally critical applications.
• Proven ability to diagnose and resolve complex production incidents in distributed systems.
• Strong understanding of reliability engineering, scalability, security, and performance optimization.
• Experience implementing observability, monitoring, and incident management practices.
• Ability to work closely with application engineering teams to improve developer experience and delivery velocity.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.