Senior DevOps/Platform Engineer- GCP

Insight Global; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Insight Global is seeking a Senior DevOps Platform Engineer to design and maintain the cloud infrastructure, deployment pipelines, and backend platform services supporting a proprietary handheld device used across restaurant operations.

This role emphasizes platform reliability, scalability, automation, and operational excellence to keep applications highly available in high-volume, real-time restaurant environments.

Qualifications

• 7+ years of experience in DevOps, Platform Engineering, Site Reliability Engineering, or Cloud Infrastructure roles.
• Strong experience building and supporting cloud-native platforms in GCP.
• Expertise with Terraform, Kubernetes, containerized applications, and CI/CD automation.
• Experience supporting high-volume, customer-facing or operationally critical applications.
• Proven ability to diagnose and resolve complex production incidents in distributed systems.
• Strong understanding of reliability engineering, scalability, security, and performance optimization.
• Experience implementing observability, monitoring, and incident management practices.
• Ability to work closely with application engineering teams to improve developer experience and delivery velocity.

Responsibilities

• Design, build, and maintain cloud infrastructure and platform services supporting critical restaurant operations.
• Develop and optimize CI/CD pipelines, deployment automation, and release management processes.
• Manage and improve cloud environments, ensuring scalability, security, performance, and cost efficiency.
• Drive infrastructure as code (IaC) practices using Terraform and other automation tools.
• Own platform reliability, availability, and operational readiness across production environments.
• Lead root cause analysis and resolution of complex production incidents and performance issues.
• Partner with application engineering teams to support backend services, APIs, and distributed systems. Implement observability best practices including monitoring, logging, tracing, and alerting.
• Participate in on-call rotations and provide L3 support for critical platform issues.
• Contribute to platform standards, security best practices, and engineering excellence initiatives.

Skills

Cloud platforms

DevOps

Platform engineering

SRE

CI/CD automation

Observability

Tools

Terraform

Kubernetes

CI/CD pipelines

GitHub Actions

Jenkins

Jira

Job description

• 7+ years of experience in DevOps, Platform Engineering, Site Reliability Engineering, or Cloud Infrastructure roles.
• Strong experience building and supporting cloud-native platforms in GCP.
• Expertise with Terraform, Kubernetes, containerized applications, and CI/CD automation.
• Experience supporting high-volume, customer-facing or operationally critical applications.
• Proven ability to diagnose and resolve complex production incidents in distributed systems.
• Strong understanding of reliability engineering, scalability, security, and performance optimization.
• Experience implementing observability, monitoring, and incident management practices.
• Ability to work closely with application engineering teams to improve developer experience and delivery velocity.

CI/CD: GitHub Actions, Jenkins, GitLab CI, or similar Backend Services: Java, Kotlin, Node.js, Python, or Go

APIs & Integrations: REST APIs, event-driven architectures, service integrations Data: SQL, transactional databases, troubleshooting and performance tuning

Job Overview:

The Senior DevOps Platform Engineer is responsible for designing, building, and maintaining the cloud infrastructure, deployment pipelines, and backend platform services that support a proprietary handheld device used across restaurant operations. This role focuses on platform reliability, scalability, automation, and operational excellence, ensuring applications and services remain highly available in high-volume, real-time restaurant environments. The ideal candidate brings strong experience with cloud-native architectures, CI/CD, infrastructure as code, observability, and production support while partnering closely with application engineering teams to accelerate delivery and improve system resilience.

Key Responsibilities:

• Design, build, and maintain cloud infrastructure and platform services supporting critical restaurant operations.
• Develop and optimize CI/CD pipelines, deployment automation, and release management processes.
• Manage and improve cloud environments, ensuring scalability, security, performance, and cost efficiency.
• Drive infrastructure as code (IaC) practices using Terraform and other automation tools.
• Own platform reliability, availability, and operational readiness across production environments.
• Lead root cause analysis and resolution of complex production incidents and performance issues.
• Partner with application engineering teams to support backend services, APIs, and distributed systems. Implement observability best practices including monitoring, logging, tracing, and alerting.
• Participate in on-call rotations and provide L3 support for critical platform issues.
• Contribute to platform standards, security best practices, and engineering excellence initiatives.