Senior DevOps Engineer

PML Penn Mutual Life Insurance Company; United States; On-site; USD 128,000 - 165,000; Full time

Job summary

Penn Mutual seeks a Senior DevOps Engineer to design, implement, and advance reliability across critical systems in a regulated financial services environment. This hands-on leader drives automation, observability and architectural guidance while remaining active in development, release, and incident triage.

You will mentor engineers, lead cross-team reliability initiatives, and partner with Release to automate risk assessments and deployment practices, ensuring compliance without sacrificing

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• 6–10+ years of experience in SRE, software engineering, platform, or DevOps roles.
• Proven experience with root cause analysis on incidents and documenting SRE systems.
• Strong programming skills with multiple languages.
• Deep experience with AWS and distributed systems.
• Observability, ITSM, and reliability engineering principles.
• Ability to operate in complex, regulated environments.
• Experience with observability tools (metrics, logs, tracing) and CI/CD pipelines.

Responsibilities

• Lead reliability strategy, architecture, SLOs/SLIs, and error budgets.
• Act as technical lead during major incidents and outages; drive RCAs.
• Design and implement automation to reduce operational toil.
• Partner with Release and Change Management for automated releases.
• Mentor junior SREs and engineers to raise engineering rigor.

Skills

Programming languages

AWS

SRE/DevOps

Observability

Troubleshooting

Education

Bachelor's degree in Computer Science/Engineering

Tools

CI/CD

Containerization

Kubernetes

CloudFormation

Job description

Job Description: Penn Mutual is seeking a Senior DevOps Engineer (Internal Title: Senior Site Reliability Engineer) to help evolve reliability practices across business-critical systems in a highly regulated financial services environment. This role is a hands-on technical leader responsible for designing, implementing, and advancing reliability across complex, distributed systems. You will deliver reliability strategy through automation, observability, and architectural guidance while remaining hands-on in development, release, and incident triage. As a Senior DevOps Engineer you will operate with significant autonomy, tackle ambiguous problems, and influence system design upstream with the overall goal of delivering change in reliable and measurable ways to key stakeholders.

Key Responsibilities

• Reliability Strategy & Architecture Lead reliability availability, scalability, and recovery design for critical systems. Define and evolve SLOs, SLIs, and error budget practices across services. Identify systemic reliability risks and drive cross-team remediation efforts. Influence application and platform architecture to improve operational outcomes.
• Advanced Incident Management Act as a technical lead during major incidents and complex outages. Drive high-quality root cause analysis and recommend corrective actions. Improve incident response processes, tooling, and runbooks.
• Automation & Engineering Excellence Design and implement advanced automation to eliminate operational toil at scale. Build and maintain shared SRE tooling and platforms. Set engineering standards for reliability-focused code and operational practices. Review and improve CI/CD, deployment, and rollback strategies.
• Release & Change Leadership Partner with Release and Change Management to automate release practices. Lead risk assessments for high impact changes and releases. Ensure compliance requirements are met without sacrificing engineering velocity. Serve as a reliability authority for release readiness decisions.
• Mentorship & Influence Mentor junior SREs and junior engineers through technical guidance and review. Lead by example in operational excellence and engineering rigor. Influence reliability culture across engineering and product teams.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 6–10+ years of experience in SRE, software engineering, platform, or DevOps roles.
• Professional experience in performing root cause analysis on incidents, documenting SRE systems and usage.
• Strong programming skills with professional experience in multiple languages.
• Deep experience with AWS and distributed systems.
• Advanced knowledge of observability, ITSM, and reliability engineering principles.
• Proven ability to operate effectively in complex, regulated environments.
• Experience with use/implementation of observability tools (metrics, logs, tracing)
• Experience with CI/CD pipelines and deployment automation.
• Experience with Root Cause Analysis investigation/documentation
• Familiarity with containerization and orchestration technologies.
• Strong troubleshooting and analytical skills.

Preferred Qualifications

• Experience with IaC (CloudFormation).
• Experience with application frameworks (Spring, Spring Boot, React, Angular).
• Experience with application servers/containers (Tomcat, Netty, Node.JS, Next.JS).
• Experience working in Agile/Scrum environments.
• Experience with ITSM tools (ServiceNow or similar).
• Experience with ITIL-aligned change and release processes.
• Familiarity of security compliance frameworks (ISO 27001, SOC 2).

Base Salary Range - $128,000-$165,000

For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com.

Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.