Senior DevOps Engineer

Cloudtalk; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

Cloudtalk, a leading SaaS company, is seeking a Senior DevOps Engineer to advance their cloud-native infrastructure. The role involves managing AWS and Kubernetes environments, driving innovation, and ensuring high system reliability in a fully remote or hybrid setup. With a focus on continuous improvement, this position is ideal for tech enthusiasts ready to make a significant impact.

Benefits

Unlimited Paid Time Off

Learning and Development Budget

MacBook for work

Recharge Fridays

Volunteering Days

Multisport Card / Fitness Allowance

Qualifications

• Experience with managing AWS infrastructure and Kubernetes clusters.
• Good problem-solving and debugging skills.
• Desire to improve infrastructure and tackle challenges.

Responsibilities

• Design, build, and maintain scalable infrastructure in AWS.
• Own and automate infrastructure management using tools like Terraform.
• Collaborate with product engineers to enhance system reliability.

Skills

AWS

Kubernetes

Python

Bash scripting

Linux administration

CI/CD management

Tools

Terraform

Ansible

Helm

Docker

Prometheus

Grafana

Job description

Global SaaS Company | $28M Series B Investment | 100% Remote or Hybrid
#1 AI business communication platform

About CloudTalk

Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.

CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia, Glovo, and Rakuten. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.

CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.

The Challenge Ahead

With a fully Infrastructure-as-Code (IaC) platform already in place, the Infrastructure Team is now focused on scalability, automation, and reliability. As a Senior DevOps Engineer, you’ll play a crucial role in evolving our cloud-native infrastructure, eliminating manual gaps, refining observability, and elevating system resilience. You’ll be part of a collaborative, innovation-driven environment where your voice matters, and your work has real impact.

What You’ll Be Doing

• Design, build, and maintain scalable, secure, and reliable infrastructure in AWS
• Own and automate infrastructure management using Terraform, Helm, and other IaC tools
• Manage and scale our Kubernetes clusters (AWS EKS) for high availability and performance
• Design and deploy services, focusing on observability, monitoring, and incident prevention
• Develop and maintain tooling and alerting to reduce operational overhead
• Champion production-readiness and contribute to operational best practices
• Collaborate cross-functionally with product engineers to resolve outages and strengthen system reliability
• Proactively identify areas for improvement and drive innovation within our infrastructure
• Contribute to our culture of continuous learning and engineering excellence

What We Are Looking For:

• Knowledge of AWS
• Knowledge of Kubernetes

• Knowledge of Python or Golang
• Knowledge of Bash scripting
• Managing 24/7 production infrastructure and Kubernetes clusters (AWS/GCP...)
• Understanding of modern development and operations processes and methodologies
• Experience with Linux administration
• Experience with CI/CD management (Argo project)
• Experience with configuration management (e.g. Terraform, Ansible, Helm, Docker, ...)
• Knowledge of GitOps principles is nice to have (e.g. ArgoCD)
• Experience with setting up monitoring stack (preferably Prometheus, Grafana, Alertmanager), configuration of monitoring rules, creating dashboards, etc.
• Understanding of database systems (MariaDB, MongoDB, Redis, Elasticsearch, PostgreSQL, ...) is a plus
• Understanding of the DevOps/SRE philosophy

Some of Your Attributes Are:

• Good at problem-solving and debugging
• Can-do approach
• Passionate about new technologies and not afraid to try them out
• Desire to constantly improve infrastructure, internal components and whatever that you see as a problem
• You dislike temporary solutions
• Learning mindset

Our Tech Stack

Kubernetes (EKS), AWS, Terraform (Cloud), Helm, ArgoCD, Argo Workflows, Ansible, MariaDB, MongoDB, Redis, Kafka, Elasticsearch, Cloudflare, Prometheus, Grafana, Datadog, Sentry

Why You Will Love to Be a CloudTalker:

Growth:
1-1 Coaching sessions with our resident communications advisor
Leaders Academy & Learning and Development Budget

Flexibility:

Unlimited Paid Time Off
️ Volunteering Days
Home office budget
MacBook for work

Well-being:
Recharge Fridays once per quarter
️Multisport Card / Fitness Allowance

Connectedness:
Referral bonuses
Virtual & physical team buildings
Company merchandise

Our Hiring Process

1. Intro Call – Meet our Talent Acquisition team
2. Technical Interview – Chat with our Engineering Leadership
3. Homework – A practical challenge to showcase your skills
4. Homework Review – Present and discuss your solution
5. Culture Bar Raiser Call & Offer

By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice.