Senior DevOps Engineer

Penn Mutual; United States; Remote; USD 128,000 - 165,000; Full time

Job summary

Penn Mutual is seeking a Senior DevOps Engineer (Internal Title: Senior Site Reliability Engineer) to evolve reliability across critical systems in a highly regulated financial services environment.

This hands-on technical leader will design, implement, and advance reliability through automation, observability, and architectural guidance while contributing to development, release, and incident triage.

Qualifications

• 6–10+ years in SRE, software engineering, platform, or DevOps roles.
• Strong root-cause analysis and incident documentation experience.
• Hands-on in reliability practices across distributed systems.
• Experience with AWS and modern observability stacks.
• Familiarity with regulated environments and ITSM.

Responsibilities

• Lead reliability strategy, define SLOs/SLIs and error budgets.
• Own advanced incident management and RCA actions.
• Improve CI/CD, deployment, and rollback strategies.
• Mentor junior SREs and influence culture across teams.
• Ensure compliance while maintaining velocity.

Skills

SRE

DevOps

Automation

Observability

Incident response

Cloud AWS

CI/CD

Education

Bachelor's degree in Computer Science or Engineering

Tools

Kubernetes

Docker

Terraform

CI/CD tooling

Job description

Job Description:

Penn Mutual is seeking a Senior DevOps Engineer (Internal Title: Senior Site Reliability Engineer) to help evolve reliability practices across business-critical systems in a highly regulated financial services environment. This role is a hands-on technical leader responsible for designing, implementing, and advancing reliability across complex, distributed systems. You will deliverreliability strategy through automation,observability,andarchitectural guidance whileremaininghands-onin development, release, and incident triage.

As a Senior DevOps Engineer you will operate with significant autonomy, tackle ambiguous problems,andinfluence system design upstreamwiththeoverall goal of delivering change in reliableandmeasurableways to key stakeholders.

Key Responsibilities

Reliability Strategy & Architecture

• Leadreliabilityavailability, scalability, and recoverydesign for critical systems.
• Define and evolve SLOs, SLIs, and error budget practices across services.
• Identifysystemic reliability risks and drive cross-team remediation efforts.
• Influence application and platform architecture to improve operational outcomes.

Advanced Incident Management

• Act as a technical lead during major incidents and complex outages.
• Drive high-quality root cause analysis andrecommendcorrective actions.
• Improve incident response processes, tooling, and runbooks.

Automation & Engineering Excellence

• Design and implement advanced automation toeliminateoperational toil at scale.
• Build andmaintainshared SRE tooling and platforms.
• Set engineering standards for reliability-focused code and operational practices.
• Review and improve CI/CD, deployment, and rollback strategies.

Release & Change Leadership

• Partner with Release and Change Management to automate release practices.
• Lead risk assessments for highimpact changes and releases.
• Ensure compliance requirements are met without sacrificing engineering velocity.
• Serve as a reliability authority forreleasereadiness decisions.

Mentorship & Influence

• MentorjuniorSREsand juniorengineers through technical guidance and review.
• Lead by example in operational excellence and engineering rigor.
• Influencereliability cultureacross engineering and product teams.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 6–10+ years of experience in SRE, software engineering, platform, or DevOps roles.
• Professional experience in performing root cause analysis on incidents, documenting SRE systems and usage.
• Strong programming skills withprofessionalexperience inmultiplelanguages.
• Deep experience with AWS and distributed systems.
• Advanced knowledge of observability,ITSM, and reliability engineering principles.
• Proven ability tooperateeffectively in complex, regulated environments.
• Experience withuse/implementation of observability tools (metrics, logs, tracing)
• Experience with CI/CD pipelines and deployment automation.
• Experience with Root Cause Analysis investigation/documentation
• Familiarity with containerization and orchestration technologies.
• Strong troubleshooting and analytical skills.

Preferred Qualifications

• Experience with IaC (CloudFormation).
• Experiencewithapplicationframeworks (Spring,SpringBoot,React,Angular)
• Experience with application servers/containers (Tomcat, Netty, Node.JS, Next.JS)
• Experiencewith relational and non-relational databases and related ORM/drivers.
• Experience working in Agile/Scrum environments.
• Experience with ITSM tools (ServiceNow or similar).
• Experiencewith ITIL-aligned change and release processes.
• Familiarity of security compliance frameworks (ISO 27001, SOC 2).

Base Salary Range - $128,000-$165,000

For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com.

Penn Mutual is committed toEqual Employment Opportunity(EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.