Senior Device Lifecycle & Launch Analyst

Comcast; Philadelphia (Philadelphia County); On-site; USD 85,000 - 110,000; Full time

Job summary

Comcast in Philadelphia is seeking a Senior Analyst to support the Shield Device Ecosystem & Lifecycle Management team in planning, launch, and ongoing optimization of Shield-connected devices and experiences across the connected home.

You will partner with Product, Technology, Operations, Customer Experience, Marketing, Sales, and external device partners to drive forecasting, launch readiness, and lifecycle execution.

Qualifications

• Bachelor’s degree or equivalent experience.
• Generally requires 3–5 years of related experience.
• Experience supporting device operations, product lifecycle management, ecosystem integrations, go-to-market execution, or connected home initiatives.
• Strong analytical, organizational, and problem-solving skills.
• Experience with forecasting, business analysis, operational reporting, or launch coordination preferred.
• Excellent communication and cross-functional collaboration capabilities.
• Ability to manage multiple priorities in fast-paced environments.
• Strong proficiency in PowerPoint, Excel, and Word.
• Experience within connected home, broadband, smart home, device ecosystem, or consumer technology categories preferred.

Responsibilities

• Support planning, launch, and lifecycle management activities for Shield-connected devices and ecosystem experiences
• Assist with device ecosystem integrations, retail readiness, accessory planning, and go-to-market execution for new device initiatives
• Partner with Product, Technology, Operations, Customer Experience, Sales, Marketing, and external vendors to support successful device delivery and ecosystem coordination
• Analyze device performance, customer insights, operational metrics, and business trends to identify opportunities for optimization and growth
• Support lifecycle initiatives including upgrade strategies, break/fix analysis, device performance management, and customer experience improvements
• Build reporting, business cases, executive presentations, and operational analysis to support strategic and operational decision-making
• Help coordinate cross-functional alignment and execution across multiple device, integration, and customer experience initiatives
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Skills

Product Marketing

Product Lifecycle Management

Connected Home

Data Analysis

Stakeholder Management

Cross-Functional Partnerships

Product Management

Education

Bachelor's Degree

Tools

PowerPoint

Excel

Word

Job description

Comcast in Philadelphia is seeking a Senior Analyst to support the Shield Device Ecosystem & Lifecycle Management team in planning, launch, and ongoing optimization of Shield-connected devices and experiences across the connected home.

You will partner with Product, Technology, Operations, Customer Experience, Marketing, Sales, and external device partners to drive forecasting, launch readiness, and lifecycle execution.