Senior Desktop Technician: Lead IT Projects & SME

Gunnison Consulting Group Inc.; Washington (District of Columbia); On-site; USD 60,000 - 64,500; Full time

Benefits offered by this job

3 weeks of Personal Leave

11 paid Holidays

5 days of Flexible Time Off

401(k) company match

Medical, Dental and Vision Insurance

Life and Disability Insurance

Public Transportation Subsidies

Certifications and Training Allowance - $2,500/year

Job summary

Gunnison Consulting Group Inc. is seeking a Desktop Technician to provide IT support for the DOI/IA user base in Washington, D.C. The successful candidate will lead technical projects, perform advanced troubleshooting, and ensure smooth IT operations across desktop and network environments. Candidates should possess an associate degree, have at least 4 years of technical experience, and be U.S. citizens eligible for a government security clearance. Comprehensive employee benefits include leave, insurance, and a 401(k) match.

Qualifications

• Minimum of 4 years of related technical experience.
• Strong experience supporting enterprise desktop environments.
• Ability to develop project documentation.

Responsibilities

• Lead projects and provide advanced troubleshooting.
• Support specialized software applications.
• Coordinate with stakeholders for project delivery.

Skills

Advanced troubleshooting

Project leadership

Experience with Microsoft OS

Mentoring junior technicians

Education

Associate degree or equivalent

Tools

GIS

AutoCAD

Job description

Description

Salary: $60,000 - $64,500/year

*The start date for this position is estimated to be early- to mid-September 2026.

Gunnison is seeking a Desktop Technician to support the Department of the Interior/Indian Affairs (DOI/IA) user base. This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations.

Duties and Responsibilities

• Serve as a senior technical resource, leading projects and providing advanced troubleshooting while operating with little to no supervision.
• Perform advanced troubleshooting across enterprise desktop and network environments
• Lead technical projects, system upgrades, and deployments
• Develop and maintain project management documentation
• Serve as a Subject Matter Expert (SME) for IT systems and initiatives
• Provide mentorship and guidance to junior technicians
• Support specialized software applications (e.g., GIS, AutoCAD)
• Coordinate with stakeholders to ensure successful project delivery
• Assist in process improvement and operational efficiency initiatives

Requirements

• Associate degree or equivalent combination of education and experience
• Minimum of 4 years of related technical experience
• Strong experience supporting enterprise desktop environments and infrastructure
• Advanced knowledge of Microsoft operating systems and office applications
• Ability to develop project documentation and lead initiatives
• Demonstrated ability to work independently without guidance
• Experience leading projects and coordinating technical teams
• Some managerial experience supporting teams of 5+ staff
• Must be a U.S. Citizen
• Must have the ability to obtain and maintain a government security clearance

The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements.
Gunnison Consulting Group's total compensation package also includes bonus and profit-sharing opportunities, depending on company and employee performance. Available employee benefits include:

• 3 weeks of Personal Leave your first year
• 11 paid Holidays each year
• 5 days of Flexible Time Off each year
• 401(k) company match at 50% up to 10% of your salary
• Medical, Dental and Vision Insurance
• Life and Disability Insurance
• Public Transportation Subsidies
• Certifications and Training Allowance - $2,500/year!

Why Join Gunnison?

• Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation.
• Quality is our top priority.
• Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer.
• There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow.
• We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding.
• We hire for careers at Gunnison, not to fill a position.

Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time.
In 1994 Gunnison began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could, the company has thrived for over 25 years.