Senior Designer – HID Onboarding and Integrations

3M HEALTHCARE; Sunnyvale (CA); Hybrid; USD 125,200 - 192,700; Full time

Benefits offered by this job

Medical, dental, vision

Retirement savings plan

GM vehicle discounts

Job summary

General Motors is seeking a Design Lead for GM’s dealer and customer‑facing digital experiences, spanning order tracking, delivery scheduling, onboarding and early ownership. You will design dealer tools and customer platforms, translate complex dealer workflows into intuitive interfaces, and collaborate with Research, Product, Engineering and Design Systems to ensure scalable designs.

The role requires 5–7+ years of product design, a strong portfolio, proficiency in Figma, and the ability to

Qualifications

• Bachelor’s degree in Design, HCI, Interaction Design, Graphic Design, or equivalent professional experience.
• Experience designing remarkable products where craft, interaction, language and structure shape experience.
• Proven ability to design for complex digital products and shape direction in ambiguous spaces.
• 5‑7+ years of product design experience with a portfolio demonstrating high‑fidelity work and clear product impact.
• Exceptional craft, taste, and judgment across interaction, content, and system design.
• Track record of setting quality standards or creating design exemplars adopted across teams.
• Proficiency in Figma and excellent communication and collaboration skills, influencing senior partners.
• Ability to operate as a design authority without direct ownership, influencing through craft and clarity.

Responsibilities

• Design dealer-facing digital products including inventory management, sales tools, reporting dashboards, and onboarding workflows.
• Enable vehicle order status tracking, delivery scheduling, digital onboarding, and early-ownership support.
• Translate complex dealer workflows into clear, intuitive interfaces.
• Collaborate with Research, Product, Engineering, and Design Systems teams to ensure feasible, scalable designs aligned to design systems.
• Create high-fidelity prototypes, wireframes, and interaction models that communicate intent and enable rapid iteration.
• Advocate for consistency, accessibility, and usability across all dealer tools and customer interfaces.
• Mentor and collaborate with other designers to raise design quality and influence practices.
• Support business and product teams in prioritizing design solutions based on business impact and dealer needs.

Skills

Product design

Craft & usability

Interaction design

Communication

Collaboration

Design systems

Education

Bachelor’s degree in Design, HCI, Interaction Design, Graphic Design, or equivalent professional experience

Tools

Figma

Job description

Work arrangement

Role is remote or hybrid for locations in Warren, MI; Sunnyvale, CA; Mountain View, CA. Remote candidates are considered. If within 50 miles of a GM hub (San Francisco Bay Area, CA or Warren, MI), expected to report to office three times per week or as directed by manager. If outside 50‑mile radius, still may apply.

Role

Designer for GM’s dealer and customer‑facing digital experiences supporting the full vehicle lifecycle from order tracking and delivery scheduling to digital onboarding and early ownership. Hands‑on product design focusing on vehicle sales, inventory management, and customer interactions across dealer tools and customer platforms.

Responsibilities

• Design dealer‑facing digital products including inventory management, sales tools, reporting dashboards, and onboarding workflows.
• Enable vehicle order status tracking, delivery scheduling, digital onboarding, and early‑ownership support.
• Translate complex dealer workflows into clear, intuitive interfaces.
• Collaborate with Research, Product, Engineering, and Design Systems teams to ensure feasible, scalable designs aligned to design systems.
• Create high‑fidelity prototypes, wireframes, and interaction models that communicate intent and enable rapid iteration.
• Advocate for consistency, accessibility, and usability across all dealer tools and customer interfaces.
• Mentor and collaborate with other designers to raise design quality and influence practices.
• Support business and product teams in prioritizing design solutions based on business impact and dealer needs.

Success is defined

• Customers can confidently track, receive, and onboard into their vehicle with minimal friction.
• Early‑ownership experiences drive feature adoption, satisfaction and long‑term engagement.
• Dealer tools feel cohesive, efficient, and aligned with customer‑facing experiences to enable sales and inventory tracking.
• A design team producing reference quality work that raises the bar across GM.
• Strong cross‑functional alignment with design recognized as a driver of product strategy and outcomes.

Qualifications

• Bachelor’s degree in Design, HCI, Interaction Design, Graphic Design, or equivalent professional experience.
• Experience designing remarkable products where craft, interaction, language and structure shape experience.
• Proven ability to design for complex digital products and shape direction in ambiguous spaces.
• 5‑7+ years of product design experience with a portfolio demonstrating high‑fidelity work and clear product impact.
• Exceptional craft, taste, and judgment across interaction, content, and system design.
• Track record of setting quality standards or creating design exemplars adopted across teams.
• Proficiency in Figma and excellent communication and collaboration skills, influencing senior partners.
• Ability to operate as a design authority without direct ownership, influencing through craft and clarity.

Competitive Edge

• 5+ years of experience in automotive industry, design agencies, or technology companies shaping hardware and software experiences.
• Experience advancing consistency of design systems across products and platforms.
• Strong understanding of accessibility and inclusive design standards, with a track record of meeting or exceeding best practices.

Compensation

Base compensation range: $125,200 – $192,700. Additional bonus potential depends on company performance, job level, and individual performance.

Benefits

• Medical, dental, vision, Health Savings Account, Flexible Spending Accounts.
• Retirement savings plan, sickness and accident benefits, life insurance.
• Paid vacation & holidays, tuition assistance programs, employee assistance program.
• GM vehicle discounts and more.

Travel & Relocation

• Travel required: up to 25% of the role.
• Eligible for relocation benefits.

Immigration and Sponsorship

GM does not provide immigration‑related sponsorship for this role. Candidates requiring sponsorship are not eligible.

Equal Employment Opportunity

General Motors is committed to being a workplace that is free of unlawful discrimination and that fosters inclusion and belonging. All employment decisions are made on a non‑discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, veteran status, or any other protected status in accordance with federal, state and local laws.