SENIOR DEPARTMENTAL SYSTEMS ANALYST (BOARD AND RECORDS SYSTEMS)

LA Metro; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

LA Metro seeks a Senior Departmental Systems Analyst to implement, support, and maintain technology and systems for the Board of Directors. The role coordinates with the Office of Board Administration’s Board Systems, Development, and Infrastructure team and may include alternate work hours about five days per month.

Responsibilities include requirements analysis, system design, performance monitoring, and documentation.

Qualifications

• Bachelor's degree in CS, IS, or related field.
• Three years of relevant systems analysis or programming experience.
• CA Class C driver license or ability to use alternative transportation.

Responsibilities

• Research functional areas to determine information systems needs.
• Performs requirements analyses, feasibility studies, and prepares project proposals for development/maintenance of an information system.
• Designs technical systems specifications.
• Evaluates systems to ensure requirements are satisfied.
• Monitors systems performance and responds to emergencies.
• Prepares cost/benefit analyses and justifications for systems products/services.
• Oversees, trains, and motivates assigned staff.

Skills

Systems analysis

Project management

Troubleshooting

Communication

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Tools

SharePoint

SQL

Excel

Job description

Performs systems analysis and coordinates the development of systems and/or applications of a specified function or area within a department. The Senior Departmental Systems Analyst position implements, supports, and maintains the technology and systems related to the agendas, reports, and meetings of Metro's Board of Directors. This position also performs systems analysis to optimize application functions or processes within the purview of the Office of Board Administration’s Board Systems, Development, and Infrastructure team and will be required to have alternative work hours approximately five (5) days per month.

Recruitment Timeline

Interviews are projected to be scheduled for the week of October 5, 2026. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.

• Researches functional areas to determine information systems needs
• Performs requirements analyses, feasibility studies, and prepares project proposals for the development, enhancement, and maintenance of an information system specific to assigned department
• Designs technical systems specifications
• Provides input to consultants regarding systems needs and acceptability of alternatives
• Evaluates systems to ensure that requirements are properly satisfied
• Verifies vendor compliance with contract and work plan
• Monitors systems performance and responds to systems emergencies
• Troubleshoots, analyzes, and resolves system problems
• Prepares cost/benefit analysis reports for information processing systems and develops associated justifications for the acquisition of systems products and services
• Prepares reports, systems training manuals, and technical systems documentation
• Creates and modifies microcomputer programs
• Develops advanced microcomputer analytical models and report programs using specified software packages
• Designs advanced decision support tools and models used for decision making
• Participates in department information security, disaster recovery, and safety programs
• Participates in evaluation and awards of contracts to information systems vendors
• Oversees, trains, and motivates assigned staff

May be required to perform other related job duties

Education

• Bachelor's Degree in Computer Science, Information Systems, or a related field

Experience

• Three years of relevant experience performing systems analysis or computer programming work; some positions in this class may require specialized experience in area of assignment

Certifications/Licenses/Special Requirements

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Preferred Qualifications

The following are the preferred qualifications:

• Experience implementing, managing, or administering Board Management and/or Records Systems according to best practices or industry standards
• Experience developing and managing data analytic reports with advanced proficiency in Excel and Structured Query Language (SQL)
• Experience analyzing operational processes and workflows, evaluating alternatives, and providing recommendations
• Experience providing customer service to diverse stakeholder levels, including executives, elected officials, and the public at large and communicating effectively across technical and non-technical groups
• Experience implementing and/or managing machine learning (ML) or natural language processing (NLP) or artificial intelligence (AI) projects positioned at the intersection of technology and business

Knowledge of

• Theories, principles, and practices of specified application areas, systems analysis, and statistical methods
• Applicable local, state, and federal laws, rules, and regulations governing information systems
• Capabilities of large-scale computer systems
• Principles of supervision

Skill in

• Analyzing and designing data processing systems in a specified application area
• Managing projects, applications, and programs
• Troubleshooting system problems
• Navigating and customizing web-based collaborative platforms, such as SharePoint
• Analyzing situations, identifying problems, and recommending solutions
• Exercising sound judgment and creativity in making decisions
• Communicating effectively orally and in writing
• Interacting professionally with various levels of Metro employees and outside representatives
• Training users in implemented systems

Ability to

• Perform complex systems analyst work
• Prepare comprehensive reports and correspondence
• Determine strategies to achieve goals
• Meet tight time constraints and deadlines
• Multi-task and work in a fast paced, team-oriented environment
• Think and act independently
• Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
• Work effectively in a team environment
• Interface with internal business units; create and foster effective partnerships with internal stakeholders
• Read, write, speak, and understand English

Special Conditions

• This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements
• The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job
• Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
• This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerk's Office, and/or reporting directly to the LACMTA Board of Directors
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out

Working Conditions

• Typical office situation
• Close exposure to computer monitors and video screen

Physical Effort Required

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required

(MN)