Senior Delivery Manager

EXL Talent Acquisition Team; United States; Remote; USD 130,000 - 140,000; Full time

Job summary

EXL Service is seeking an experienced Life and Annuity Manager to lead complex initiatives across the life insurance and annuity landscape. The role requires deep domain expertise in life and annuity products, plus a solid understanding of the TPA ecosystem and related platforms such as policy administration, new business, underwriting rules, digital workflows, portals, and document management.

You will drive end-to-end delivery with cross-functional teams, vendors, and client stakeholders,

Job description

Work Location- Remote- United States

US Salary Range- $130K-$140K

https://www.exlservice.com/us-careers-and-benefits

We are seeking an experienced Life and Annuity Manager to lead and manage complex initiatives across the life insurance and annuity landscape. The ideal candidate will bring deep domain expertise in life and annuity products and a strong understanding of the Third-Party Administrator (TPA) ecosystem, including platforms such as Policy Admin system, New Business, Underwriting rules, Post issue Workflow, Portals, document management systems, policy conversions, and operations.

This role demands a seasoned professional with proven project management expertise, capable of driving end-to-end delivery across cross-functional teams, vendors, and client stakeholders. You will be expected to manage scope, timelines, risks, and communications, while aligning with client expectations and strategic business goals.

Experience in working within TPA operating models, managing system integrations, platform upgrades, and implementing digital and AI-based initiatives will be a significant advantage. Strong communication,