Senior Delivery Lead, Complex Programs & Mandates (Hybrid)

Blue Shield of California; California; Hybrid; USD 149,000 - 223,000; Full time

Job summary

Stellarus is seeking a Sr Manager, Complex Programs & Mandates Delivery to own the health plan's commercial and growth initiatives, including new product launches and market expansion. You will lead a team of Technical Delivery Leads, coordinate with health plan and technology executives, and ensure every program is chartered, sequenced, and delivered with clear reporting.

The role emphasizes governance, KPI tracking, and executive communication, with a hybrid in-office model.

Qualifications

• Bachelor’s degree or GED with 4 years of experience in lieu of a degree.
• 8 years of experience in technology delivery, program management, or technology services with progression.
• 4 years of direct people management experience.
• Experience presenting status, risks, and tradeoffs to senior executives.
• Strong command of agile delivery, backlog management, and governance artifacts such as charters, RACI, RAID logs.
• Experience managing program budgets and coordinating third‑party vendors.
• Health plan or payer experience is preferred, especially in commercial lines.

Responsibilities

• Own cross-platform commercial and growth programs from charter through rollout and go-live.
• Translate commercial strategy and growth targets into sequenced delivery plans.
• Coordinate dependencies, timelines, and capacity across platform teams and vendors.
• Ensure readiness for go-live with training, communications, and cutover activities for brokers, employer groups, and members.
• Run governance cadence with weekly sessions and bi-weekly executive reviews.
• Maintain program discipline with charters, RACI, rollout plans, RAID logs and traceability.
• Monitor delivery KPIs and adjust to protect business outcomes and timelines.
• Manage budgets, vendor SOWs, and spend forecasts; escalate variances early.
• Apply AI-enabled tools to improve reporting and traceability.

Skills

Agile delivery

Leadership

Executive communications

Vendor management

Strategic governance

Education

Bachelor’s degree or equivalent with 4 years experience in lieu of degree

PMP/PgMP/SAFe certification preferred

Tools

Facets

AI/ML concepts/tools

Job description

Stellarus is seeking a Sr Manager, Complex Programs & Mandates Delivery to own the health plan's commercial and growth initiatives, including new product launches and market expansion. You will lead a team of Technical Delivery Leads, coordinate with health plan and technology executives, and ensure every program is chartered, sequenced, and delivered with clear reporting.

The role emphasizes governance, KPI tracking, and executive communication, with a hybrid in-office model.