Senior Delivery Director: PMO Leader for Growth & Impact

Snowflake; Seattle (WA); On-site; USD 245,000 - 321,000; Full time

Job summary

Snowflake is seeking a Senior Delivery Director, Program Management to lead our Services Delivery PMO and a team of project managers. You will drive strategy, governance, and delivery excellence across large, complex engagements to accelerate customer success on their Snowflake journey.

You will partner with Sales, GTM, and partners to scale offerings, manage forecasts, and ensure high-quality outcomes. This role requires leadership, strategic thinking, and hands-on involvement in escalations.

Qualifications

• 15+ years of professional services delivery experience.
• Experience building and leading large teams (25+) and PMO.
• Experience with end-to-end PMO governance frameworks.
• Executive stakeholder presence; internal and external.

Responsibilities

• Lead the PM Delivery Team to meet customer goals with high performance and ownership.
• Build strategic and actionable plans aligning with regional objectives, revenue and utilization.
• Create accurate forecasts for revenue, utilization, backlog and hiring.
• Lead engagements with executive sponsors and customers, driving collaboration and buy-in.
• Standardize delivery processes and drive quality and efficiency improvements.
• Collaborate with Sales, Services Delivery and partners to scale services.

Skills

Program management

PMO governance

Stakeholder management

Forecasting

Team leadership

Delivery optimization

Job description

Snowflake is seeking a Senior Delivery Director, Program Management to lead our Services Delivery PMO and a team of project managers. You will drive strategy, governance, and delivery excellence across large, complex engagements to accelerate customer success on their Snowflake journey.

You will partner with Sales, GTM, and partners to scale offerings, manage forecasts, and ensure high-quality outcomes. This role requires leadership, strategic thinking, and hands-on involvement in escalations.