Senior Dealership Performance Consultant – ROI Focus

CDK Global, LLC

Illinois

Hybrid

USD 92,000 - 106,000

Full time

2 days ago

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Benefits offered by this job

PTO

401K Matching

Tuition Reimbursement

Job summary

CDK Global, LLC is seeking a Senior Business Process Consultant to lead complex assessments across multiple dealership functions and translate insights into prioritized recommendations that drive measurable value.

You will establish baselines, quantify ROI, and present executive-level readouts while coordinating with Sales, Success, and Product to advance opportunities. A strong automotive background and willingness to travel are essential.

Qualifications

Typically 7+ years of experience in retail automotive dealership operations or related fields.
Broad dealership operational expertise across multiple functions, with depth in Accounting, Fixed Operations, Variable Operations, and/or F&I.
Demonstrated success leading complex assessments and translating operational and financial analysis into measurable improvement recommendations.
Strong understanding of dealership KPIs, financial drivers, operational controls, process dependencies, and solution utilization.
Advanced consultative discovery, executive presentation, facilitation, influence, and relationship-management skills.
Ability to quantify business impact, develop ROI, gain customer commitment, and connect challenges to solutions.
Willingness and ability to travel as needed.

Responsibilities

Lead complex, multi-department Business Performance Assessments with dealership leaders.
Diagnose root causes across Accounting, Fixed Operations, Variable Operations, and F&I by evaluating KPIs and financial drivers.
Establish baselines and quantify ROI of proposed improvements.
Develop integrated, prioritized recommendations for customer action and CDK support.
Facilitate executive readouts communicating findings, risks, and value realization.
Coordinate follow-through so recommendations move to implementation and measurable value.
Identify and qualify strategic opportunities through consultative discovery with Sales, Success, Services, Product, Support.
Manage stakeholder alignment, expectations, documentation, and action plans across engagements.
Use AI-enabled tools to improve assessment quality and delivery speed with sound judgment.
Coach colleagues through peer review and guidance; manage portfolio of engagements and travel.