Senior Automotive Business Performance Consultant

CDK Global; Hoffman Estates (IL); On-site; USD 92,000 - 106,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401K Matching

Tuition Reimbursement

PTO

Job summary

CDK Global in Hoffman Estates, IL seeks a Senior Business Process Consultant to lead cross-departmental assessments, diagnose dealership challenges, and translate insights into prioritized recommendations that drive measurable ROI.

You will engage dealer principals and executives, collaborate with Sales, Professional Services, Product, and Support, and coach peers while delivering tangible value realization. Travel as needed is expected.

Qualifications

• Typically 7+ years of experience in retail automotive dealership operations, automotive consulting, business process improvement, or a related field.
• Broad dealership operational expertise across multiple functions, with depth in Accounting, Fixed Operations, Variable Operations, and/or F&I.
• Experience translating operational and financial analysis into measurable improvement recommendations.

Responsibilities

• Lead complex, multi-department Business Performance Assessments with Dealer Principals, General Managers, Controllers, and department leaders.
• Diagnose root causes across Accounting, Fixed Operations, Variable Operations, and F&I by evaluating KPIs, financial drivers, workflows, controls, system utilization, and business practices.
• Establish performance baselines and quantify the ROI of proposed improvements.
• Develop integrated, prioritized recommendations that distinguish customer-led actions from opportunities requiring additional consulting or CDK support.
• Facilitate executive-level readouts that clearly communicate findings, risks, opportunities, expected value, customer decisions, commitments, owners, and next steps.
• Gain customer commitment to action and coordinate follow-through so recommendations move from assessment to implementation and measurable value realization.

Skills

Automotive industry knowledge

Executive presentation

Stakeholder management

Process improvement

ROI analysis

AI tools usage

Travel willingness

Education

Bachelor’s degree in Business, Accounting, Finance, Operations, Automotive Management, or related field

Tools

CDK software

Job description

CDK Global in Hoffman Estates, IL seeks a Senior Business Process Consultant to lead cross-departmental assessments, diagnose dealership challenges, and translate insights into prioritized recommendations that drive measurable ROI.

You will engage dealer principals and executives, collaborate with Sales, Professional Services, Product, and Support, and coach peers while delivering tangible value realization. Travel as needed is expected.