Senior Deal Desk & Revenue Operations Lead

Relativity; Phoenix (AZ); Hybrid; USD 78,000 - 118,000; Full time

Job summary

Relativity is seeking a Senior Deal Desk Analyst, Revenue Operations to partner with the global Sales team to structure, evaluate, and execute complex deals. The role ensures pricing, licensing, contract terms, approvals, and handoffs align with customer needs and revenue objectives.

The position requires strong commercial judgment, analytical rigor, and end-to-end deal quality ownership, including risk assessment and process improvements across the quote-to-contract lifecycle.

Qualifications

• Bachelor's degree in Business; or equivalent work experience.
• 2 years in Deal Desk or Sales Ops.
• Self-motivated and organized, ability to work in complex deal scenarios.
• Experience in a SaaS environment.
• Ability to independently multi-task, efficiently prioritize tasks, make recommendations and decisions, and drive projects to completion.

Responsibilities

• Lead review and execution of standard and non-standard deals to align pricing, terms, and approvals with revenue goals.
• Provide guidance on pricing, licensing, contracting, quoting, approvals, and lead-to-contract processes.
• Partner with Sales and downstream teams to move deals through quote creation, intake and review, approvals, exception handling, and handoffs.
• Recommend deal paths and exception decisions balancing customer experience, revenue goals, and policy compliance.
• Evaluate deal risk and business impact across pricing, billing, and compliance.
• Maintain Deal Desk documentation and enablement materials.
• Support process improvements and implementation through discovery, testing, training, and adoption.
• Mentor peers and help standardize Deal Desk processes.

Skills

Collaboration

Communication

Contract Management

Deal Desk

Negotiation

Problem Solving

Process Improvements

Project Management

Sales Operations

Stakeholder Management

Education

Bachelor's degree in Business

Job description

Relativity is seeking a Senior Deal Desk Analyst, Revenue Operations to partner with the global Sales team to structure, evaluate, and execute complex deals. The role ensures pricing, licensing, contract terms, approvals, and handoffs align with customer needs and revenue objectives.

The position requires strong commercial judgment, analytical rigor, and end-to-end deal quality ownership, including risk assessment and process improvements across the quote-to-contract lifecycle.