Senior DC Logistics Lead for Data Center Ops

Milestone Technologies, Inc.; Cedar Rapids (IA); On-site; USD 55,000 - 82,000; Full time

Job summary

Milestone Technologies, Inc. is hiring for a DC Logistics Level 3 position in Cedar Rapids, IA.

The role coordinates daily logistics in client data centre and warehouse environments, acting as senior operator and first escalation point for logistics teams. You will oversee inbound/outbound activities, inventory control, and cycle counts, working with cross-functional teams to meet client SLAs while maintaining safety standards.

Qualifications

• 3+ years of experience in logistics, warehouse operations, inventory control, data centre operations, material handling, IT service delivery, or related field.
• 6+ months of experience in a lead, senior operator, trainer, coordinator, or supervisory capacity.
• Demonstrated knowledge of warehouse operations, inventory management, shipping, receiving, and service execution.
• Experience supporting physical inventories, cycle counts, discrepancy resolution, and inventory reporting.
• Strong computer skills, including Microsoft Office applications such as Excel, Word, Outlook, and Teams.
• Experience using inventory systems, ticketing systems, asset management tools, or warehouse management systems.
• Excellent verbal and written communication skills.
• Ability to direct work, manage competing priorities, and make sound decisions in a fast-paced environment.
• Strong customer service and relationship management skills.
• Ability to work independently and as a member of cross-functional teams.
• Ability to follow and enforce safety requirements and operational procedures.
• Ability to safely lift and move up to 50 pounds, with or without reasonable accommodation.
• Ability to stand, walk, and perform physical work for extended periods.
• Valid driver’s license may be required depending on site responsibilities.
• Ability to pass required background checks, motor vehicle record checks, or site‑specific screenings where applicable.

Responsibilities

• Lead daily logistics activities for assigned shift, site, building, or operational area.
• Serve as the primary point of contact for Level 1 and Level 2 team members during assigned operations.
• Coordinate and prioritize workloads across receiving, shipping, staging, deployment support, inventory control, and internal transport.
• Oversee the safe movement of materials, parts, racks, equipment, and inventory into, out of, and around client data centres.
• Assign tasks, monitor work progress, validate completion, and provide real-time operational guidance.
• Support and review inventory transactions, shipment documentation, ticket updates, cycle counts, and asset movement records.
• Maintain strict inventory control and ensure accurate and timely shipments, receipts, transfers, and reconciliations.
• Escalate blockers, material shortages, system issues, safety concerns, staffing gaps, or client-impacting risks to management.
• Participate in monthly, quarterly, or annual cycle counts and physical inventories.
• Identify variances, categorize root causes, track open actions, and support corrective actions.
• Train, coach, and mentor logistics team members on processes, systems, safety standards, and client expectations.
• Maintain strong working knowledge of all logistics systems, tools, work instructions, and site procedures.
• Support vendor inventory orders, task planning, OFCI or construction-related material flows, and deployment readiness activities as needed.
• Partner with cross-functional teams including data centre operations, security, facilities, construction, procurement, and client representatives.
• Identify, document, and implement process improvements to increase safety, efficiency, accuracy, and service quality.
• Prepare shift updates, service status reports, issue logs, and performance observations for management.
• Promote a culture of accountability, urgency, collaboration, respectful communication, and operational excellence.
• Perform hands-on logistics tasks as needed to maintain service continuity.

Skills

Leadership

Safety awareness

Communication

Computer skills

Team coordination

Problem solving

Customer service

Education

High School Diploma

GED

Bachelor’s degree

Tools

Excel

Word

Outlook

Teams

Microsoft Office

Job description

Milestone Technologies, Inc. is hiring for a DC Logistics Level 3 position in Cedar Rapids, IA.

The role coordinates daily logistics in client data centre and warehouse environments, acting as senior operator and first escalation point for logistics teams. You will oversee inbound/outbound activities, inventory control, and cycle counts, working with cross-functional teams to meet client SLAs while maintaining safety standards.