Senior Data Steward & Customer Data Strategy Analyst

American Airlines; Fort Worth (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k)

Job summary

American Airlines in Fort Worth, TX seeks a Data Steward (Analyst/Sr Analyst) to govern and improve loyalty data assets. You will partner with IT, product, privacy, and business teams to ensure data quality, metadata, and access controls while shaping data governance practices across the enterprise.

The role emphasizes data health scorecards, reporting, and collaboration to drive customer-centric decision making and reliable data products across the organization.

Qualifications

• Bachelor's degree in engineering, mathematics, computer science, information management, or similar relevant work experience/training.
• 3 years of experience in data analysis, data management or data stewardship
• Proficiency in SQL
• Experience with one or more aspects of data governance

Responsibilities

• Works with IT partners, commercial product teams, Privacy team and governance committee.
• Collaborates with SMEs and IT to design and manage integrated data products.
• Assists with investigations and defect resolution.
• Creates and implements data health scorecards and monitoring systems.
• Performs statistical testing on large datasets to determine quality and integrity; develops quality standards.

Skills

SQL proficiency

Data governance

Analytical skills

Communication

Education

Bachelor's degree in engineering, math, CS, information mgmt

Tools

Tableau

Power BI

Informatica

Databricks

Snowflake

Job description

American Airlines in Fort Worth, TX seeks a Data Steward (Analyst/Sr Analyst) to govern and improve loyalty data assets. You will partner with IT, product, privacy, and business teams to ensure data quality, metadata, and access controls while shaping data governance practices across the enterprise.

The role emphasizes data health scorecards, reporting, and collaboration to drive customer-centric decision making and reliable data products across the organization.