Senior Data Solutions Analyst

Highmark Health; Texas; Híbrido; USD 86.000 - 139.000; Jornada completa

Descripción de la vacante

Highmark Health seeks a seasoned Data Analyst to support analytical aspects of the business products and services lifecycle, including data set creation, operational reports, and dashboards, collaborating with customers to translate needs into detailed requirements.

Required 5 years in Information Systems/Technology; Lean/Six Sigma and health-care experience preferred. You will mentor analysts and work with Data Software Engineers and Data Architects to ensure quality deliverables.

Formación

• Required 5 years of experience in Information Systems and Technology
• Preferred 3 years of Lean/Six Sigma
• Preferred 3 years of experience in Health Insurance or Healthcare Industry

Responsabilidades

• Take a lead role with customers, Data Software Engineers, Data Architects, Capability Managers, and other team members to capture capability needs and drive quality data and reporting business solutions on complex issues.
• Create and maintain deliverables such as data set creation, operational reports, and analytical dashboards.
• Collaborate effectively with cross-functional teams to proactively identify and address data-related challenges across project phases.
• Provide required business and/or subject matter expertise for project and production activities on complex issues.
• Ensure compliance and obtain necessary approvals throughout the project lifecycle.
• Interface with business areas, customers, partners, vendors, technical staff and project teams to drive value and ROI.

Conocimientos

Strong Analytical Skills

Strong Problem-Solving Skills

Strong Communication Skills

Report Writing

SQL

Educación

Bachelor's degree in Business Administration, Business Management, Information Technology, Information Systems or related field

Master's degree preferred in Business Administration, Business Management, Information Technology, Information Systems or related field

Descripción del empleo

JOB SUMMARY

This job supports one or more analytical aspects of the business products and services life cycle, including capability enablement with cross-team dependencies within a product scope. Uses significant judgement and discretion to collaborate with customers on complex data and reporting issues in order to understand capability needs, gather project and data specifications, create data sets, operational reports, and analytical deliverables to translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation, and resolution of risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Uses functional and organizational knowledge to mentor Associate and Intermediate Data Analysts. Leads project teams or actively participate as subject matter expert (SME) on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the customer. Resolves very complex issues (may involve multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts as a SME on how moderately complex new data and reporting enhancements are developed using advanced level of understanding of end-to-end process and clear understanding of potential data and integration issues. Requires advanced level of understanding of data store and end systems impact of changes across multiple/diverse systems (including regulatory risk exposure, customer service & financial impacts).

ESSENTIAL RESPONSIBILITIES

Take a lead role with customers, Data Software Engineers, Data Architects, Capability Managers, and other team members to capture capability needs and drive quality data and reporting business solutions on complex issues. Create and maintain deliverables such as data set creation, operational reports, and analytical dashboards. Collaborate effectively with cross-functional teams, leveraging diverse data skills and perspectives to proactively identify and address data-related challenges across project phases, driving data-driven insights and solutions to ensure successful project delivery. Provide required business and/or subject matter expertise for both project and production related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems. Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle. Interface with the business areas, customers, partners, vendors, technical staff and project teams to drive value, return on investments and innovative solutions. This includes providing alternative solutions, including vendor solution acquisitions, with maximum benefits while reducing cost (e.g. cost benefit analysis, pros/cons of solutions). Take lead role in supporting various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts. Communicate in an exemplary manner with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation. Provide thought leadership and strategic direction in Data, Product and Technology Solutions. Other duties as assigned or requested.

EXPERIENCE

Required 5 years of experience in Information Systems and Technology

Preferred 3 years of experience in Lean/Six Sigma

Preferred 3 years of experience in Health Insurance or Healthcare Industry

SKILLS

Strong Analytical Skills

Strong Problem-Solving Skills

Strong Communication Skills

Report Writing

SQL

EDUCATION

Required Bachelor's degree in Business Administration, Business Management, Information Technology, Information Systems or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree. Substitutions None

Preferred Master's degree in Business Administration, Business Management, Information Technology, Information Systems or related field

LICENSES OR CERTIFICATIONS

Required None

Preferred Six Sigma Project Management Professional (PMP)

Language (Other than English)

None

Travel Requirement

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type Office- or Remote-based Teaches / trains others Occasionally Travel from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required No Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely

Disclaimer

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum

$86,400.00

Pay Range Maximum

$138,600.00

Base Pay Context

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health Employees Information

Highmark Health's 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services.

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Highmark Health Organization Overview

Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health's 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.

Duplicate Health-related Needs Paragraph

Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.