Lead Decision Support Analyst

Highmark Health; Pennsylvania; Hybrid; USD 94,000 - 151,000; Full time

Job summary

Highmark Health is seeking a seasoned Decision Support Analyst to work with customers and design teams in prioritizing data and information requirements. The role focuses on translating requirements into applications, recommending innovative analytical approaches, and modeling data sources to support secure, precise knowledge delivery.

The incumbent will mentor colleagues, lead solution implementation, and collaborate with data management staff to define policies while delivering actionable

Qualifications

• Bachelor's degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, Operations Research, or related field.
• ],
• job_responsibilities_description':['Develop and foster internal relationships across the corporation.','Provide analytic and consultative support to a broad spectrum of internal customer areas and external business partners.','Mentor colleagues with less experience on both the technical and business aspects of project and consultative work.','Determine how decision support systems will provide information to make effective business decisions, translate requirements into applications that employ appropriate decision support and reporting tools.'],
• CoT_job_summary_short_table
• COMPANY NAME: Highmark Health
• KEY POINTS: Decision support analytics, data modeling, complex reporting

Responsibilities

• Create and/or develop new methods of analysis, database design and performance measurement or adapt existing solutions to new areas.
• Perform modeling of data sources and flows, define an operational framework and security policies for precise delivery of information.
• Prepare written reports or oral presentations of findings to internal and external audiences.
• Lead the implementation of recommended solutions and guide study approaches.

Skills

Data analysis

Decision support

Communication skills

Mentoring

Education

Bachelor's degree in related field

Master's degree preferred

Tools

SAS

R

SQL

DB2

Teradata

Oracle

Microsoft Office

Business Objects

Cognos

Enterprise Guide

Job description

JOB SUMMARY

This job works closely with customers and design teams in prioritizing data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support systems will provide information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Recommends innovative approaches to analytical investigations. Performs modeling of data sources and flows, works with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure delivery of knowledge and information.

ESSENTIAL RESPONSIBILITIES

Develop and foster internal relationships across the corporation. Provide analytic and consultative support to a broad spectrum of internal customer areas and external business partners. Mentor colleagues with less experience on both the technical and business aspects of project and consultative work. Determine how decision support systems will provide information required to make effective business decisions, translate requirements into applications that employ appropriate decision support and reporting tools. Use broad experience and technical knowledge to propose solutions to complex business problems. Take the lead in driving the implementation of the recommended solutions. Take the lead in defining issues and ideas to be studied as well as the approach (methodological and technical) to be used in addressing studies and projects. Create and/or develop new methods of analysis, database design and performance measurement or, in some cases, adaptation of existing solutions to new areas. Perform modeling of data sources and flows, work with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure deliver of knowledge and information. Provide assistance and, depending on skill and experience, lead with interpretation of raw data, statistical results or otherwise compiled information, identify follow‑up action items and prepare or assist in the preparation of written reports and/or oral presentation of findings to internal and external audiences, customer managers, clinical staff, compliance agencies, group accounts, providers, agent plans, and brokers. Develop and maintain moderate‑to extremely‑complex computer programs using 4GL programming languages (such as SAS, R, SQL) and other database technology (DB2, Teradata, and Oracle). Other duties as assigned or requested.

EDUCATION

Required Bachelor’s Degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, Operations Research, or related field Substitutions None Preferred Master’s Degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, Operations Research, or related field

EXPERIENCE

Required 7 years of relevant, progressive experience in the area of specialization, including experience in leading projects of varying size and complexity (exempted experience requirement effective August 2016) Preferred Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business or clinical environment with direct responsibility for applying technology

SKILLS

Strong technical skills in the mainframe, PC and Internet-based technologies to be effective and must be comfortable and proficient using large and complex databases Strong skills using various third‑party office and report generation products such as Microsoft Office, Business Objects, Cognos, and Enterprise Guide. Strong communication skills. Must be comfortable presenting findings and offering recommendations to senior management Language (Other than English): None Travel Requirement: 0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site‑to‑site Occasionally Works primarily out‑of‑the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Never

Disclaimer

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range

Minimum: $94,200.00 Maximum: $151,000.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

EEO and Privacy

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. California Consumer Privacy Act Employees, Contractors, and Applicants Notice Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.