Associate Business Systems Analyst

Highmark Health; Pennsylvania; Hybrid; USD 37,000 - 58,000; Full time

Job summary

enGen is seeking an IS/IT Analyst to support analytical aspects of the application product life cycle within a sub-product scope. You will translate high level business needs into detailed requirements, analyze data for problems and opportunities, and assist in creating test cases and root-cause analysis to ensure quality delivery.

Work with customers, Software Engineers, Architects, and Capability Managers on Agile teams to capture capability needs, review deliverables, and communicate

Qualifications

• Bachelor's Degree in Business Management, Information Systems, or closely related discipline
• 0-3 years IS/IT experience
• Familiarity with Lean/Six Sigma and Health Insurance/Healthcare industry preferred
• ITIL, TOGAF, Six Sigma PMP preferred

Responsibilities

• Assist in capturing capability needs and driving quality business solutions
• Create and maintain deliverables such as business vision, requirements, and UI design
• Participate in Agile scrum processes in various roles
• Support requirements testing and defect management to minimize production defects
• Ensure compliance with required standards and approvals throughout the project lifecycle

Skills

Analytical Skills

Problem-Solving

Communication Skills

Report Writing

SQL

Agile Methodology

Agile Project Management

Travel 0-25%

Education

Bachelor's Degree in Business Management / Information Systems

Job description

Company

enGen

Job Summary

This job supports one or more analytical aspects of the application product life cycle, within a sub-product scope (one or more application components). Uses minimal judgement and discretion to assist in collaboration with customers to understand capability needs, gather project specifications, create business cases and cost sheet analysis, translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also supports identification, documentation, and resolution of risks, defects and issues. May analyze market trends for competitive insight to correlate into business value statements. Begins to build organizational and platform knowledge in one or more disciplines to advance professional track career. Requires basic understanding of end systems impact of changes across multiple systems.

Essential Responsibilities

• Work with more senior team members, customers, Software Engineers, Architects, and Capability Managers to assist in capturing capability needs and driving quality business solutions.
• Assist with the creation and maintenance of deliverables such as business vision, requirements, personalization to different clients, and user interface design.
• Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.
• Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
• Assure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.
• Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
• Other duties as assigned.

Education

• Bachelor's Degree in Business Management, Information Systems, or closely related discipline
• Substitutions none
• Preferred None

Experience

• Required 0 - 3 years in IS/IT
• Preferred Familiarity with Lean/Six Sigma
• Preferred Familiarity with the Health Insurance Industry
• Preferred Familiarity with the Healthcare Industry

Licenses and Certifications

• Required None
• Preferred Information Technology Infrastructure Library (ITIL)
• The Open Framework Group (TOGAF)
• Six Sigma Project Management Professional (PMP)

Skills

• Analytical Skills
• Problem-Solving
• Communication Skills
• Report Writing
• SQL
• Agile Methodolgy
• Agile Project Management
• Language (Other than English) None
• Travel Required 0% - 25%

Physical, Mental Demands and Working Conditions

Position Type Office-Based Teaches / trains others regularly Rarely Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Rarely Lifting: 25 to 50 pounds Rarely

Disclaimer

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.

In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range

Minimum: $27.02

Maximum: $41.85

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential. Highmark may apply for certain locations based upon comparative markets.

Discrimination Notice

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users.

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Accommodation Requests

For accommodation requests, please contact HR Services Online at [e-mail]

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.