Senior Data Scientist, Compliance Analytics & AI

TD Bank; Greenville (SC); Hybrid; USD 96,000 - 156,000; Full time

Job summary

TD Bank US Compliance is seeking a Data Scientist III to help build the next generation of complaint intelligence and reporting capabilities within the Fair and Responsible Banking 2LOD Complaints Team. You will translate complex customer data into actionable insights for US Compliance stakeholders and multiple TD committees.

The role emphasizes advanced analytics, ML, NLP, and LLMs with strong data governance and clear human-in-the-loop controls.

Qualifications

• Strong data science, analytics, and visualization skills with practical understanding of compliance, risk, and data governance.
• Experience building scalable complaint data products and dashboards for business stakeholders.
• Familiarity with AI enablement including ML, NLP, and LLMs within governance frameworks.

Responsibilities

• Design and develop modern complaint intelligence capabilities transforming data into actionable insights for compliance and risk mitigation.
• Develop and maintain dashboards and analytics products using Power BI, Python, SQL, R, Excel, and PowerPoint for TD partners.
• Apply ML, NLP, and LLM techniques to identify trends, risks, themes, and customer impact to inform compliance strategies.
• Lead end-to-end delivery of new data products from requirements through implementation and maintenance.
• Oversee 1LOD complaint data handling including taxonomy, data quality, lineage, and controls.
• Translate analytical findings into compelling business narratives with clear visuals.

Skills

Power BI

Python

SQL

R

Excel

PowerPoint

Machine Learning

NLP

LLMs

Data governance

Data visualization

Tools

Power BI

Job description

TD Bank US Compliance is seeking a Data Scientist III to help build the next generation of complaint intelligence and reporting capabilities within the Fair and Responsible Banking 2LOD Complaints Team. You will translate complex customer data into actionable insights for US Compliance stakeholders and multiple TD committees.

The role emphasizes advanced analytics, ML, NLP, and LLMs with strong data governance and clear human-in-the-loop controls.