Senior Data Scientist: AI/ML for Customer Experience

CarMax; Richmond (VA); On-site; USD 106,000 - 159,000; Full time

Benefits offered by this job

Paid sick and vacation time

Paid holidays

Flexible time off

Job summary

CarMax in Richmond, Virginia is seeking an experienced Data Scientist to develop and maintain machine learning models that improve customer interactions. The role involves leveraging algorithms to enhance the automotive buying journey while collaborating directly with product and operations teams.

This position requires strong communication skills and a degree in Statistics or Data Science. The annual salary ranges from $106,000 to $159,000, and associates will work onsite 4 days a week.

Qualifications

• 1-2 years of experience in developing and maintaining ML/AI models in a business setting.
• Experience in evaluating and assessing model performance of ML and AI systems.
• Proficient in designing and analyzing statistical tests.

Responsibilities

• Design & develop algorithms impacting customer experience.
• Deploy and maintain ML algorithms with software engineers.
• Assess performance of production models for improvements.
• Explore new use cases for algorithms to enhance customer experiences.

Skills

Python

SQL

Machine Learning

Statistical Analysis

Communication Skills

Education

Degree in Statistics, Data Science, or related field

Tools

ML Cloud Environment

Job description

CarMax in Richmond, Virginia is seeking an experienced Data Scientist to develop and maintain machine learning models that improve customer interactions. The role involves leveraging algorithms to enhance the automotive buying journey while collaborating directly with product and operations teams.

This position requires strong communication skills and a degree in Statistics or Data Science. The annual salary ranges from $106,000 to $159,000, and associates will work onsite 4 days a week.