Senior Data Scientist

Dropbox; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Dropbox is seeking a Senior Data Scientist to optimize payment processes across its platform. This role involves deep collaboration with product and finance teams to develop insights that steer decision-making, coupled with measurable contributions to significant revenue metrics, and requires a strong foundation in analytics and communication skills.

Benefits

Competitive medical, dental and vision coverage

Flexible PTO/Paid Time Off policy

Parental benefits including leave and fertility support

Mental health and wellness benefits

Perks Allowance for personal development

Qualifications

• Minimum of 8 years experience in product, business, or marketing analytics.
• Expertise in SQL and familiarity with large-scale data systems.
• Effective communicator with ability to influence product decisions.

Responsibilities

• Develop understanding of payments lifecycle and define key metrics.
• Conduct analyses to identify drivers of churn and revenue leakage.
• Build executive dashboards to monitor payment performance.

Skills

SQL

Data storytelling

Experimental design

A/B testing

Statistical inference

Education

Bachelor’s or higher in a quantitative field

Tools

R

Python

Hadoop

Spark

Job description

We’re hiring a Senior Data Scientist to partner with our newly formed Payments team in Poland, focused on optimizing how Dropbox collects, processes, and retains revenue. This team is responsible for modernizing our payments stack—improving authorization rates, reducing involuntary churn, evaluating third-party payment tools, and driving strategic platform investments.

You’ll work closely with product, engineering, and finance stakeholders to uncover insights across the payments lifecycle, inform roadmap prioritization, and build the measurement systems that drive data-informed decisions at scale. Ideal candidates bring strong product intuition, technical rigor, and experience working in SaaS or monetization-focused environments.

Responsibilities

• Develop a deep understanding of the end-to-end payments lifecycle—from checkout to re-bill to chargebacks—and define metrics that reflect health and opportunity.
• Conduct deep dives and build models to diagnose payment failures, forecast impact of retry or routing strategies, and uncover drivers of churn or revenue leakage.
• Partner with product and finance to evaluate third-party payment tools (e.g., fraud protection, processors, vaults) through quantitative impact analysis.
• Build and maintain executive dashboards and self-serve tools that monitor authorization rates, churn, processor performance, and cost optimization opportunities.
• Design and analyze experiments (e.g., Apple Pay, network tokenization, retry tuning) to evaluate interventions that improve authorization and recovery rates.
• Translate complex findings into clear, actionable recommendations—helping shape both strategic direction and near-term prioritization.
• Collaborate across functions, including Product, Engineering, Design, and other Data Scientists, to embed insights into decision-making and long-term planning.

Requirements

• Minimum of 8 years experience in product, business, or marketing analytics—ideally in a SaaS or payments-related domain.
• Bachelor’s or higher in a quantitative field (e.g., Statistics, Applied Math, Economics, Computer Science, Engineering).
• Expertise in SQL and working with large-scale data systems; familiarity with Hadoop, Spark, or similar platforms is a plus.
• Strong foundation in experimental design, A/B testing, regression modeling, and statistical inference.
• Experience with payments, monetization funnels, or subscription lifecycle analysis is strongly preferred.
• Effective communicator with a demonstrated ability to influence product decisions through data storytelling.
• Proficiency in R, Python, or similar scripting/statistical languages is a plus.

Preferred Qualifications

• Master's or Ph.D. Degree in a quantitative field
• Experience with predictive modeling, machine learning, and experimentation/causal inference methods.

Compensation

Dropbox applies increased tax deductible costs to remuneration earned by certain qualifying employees (to the extent an employee will be involved in the creation of the software as an “author”) for the transfer of copyrights, in accordance with the relevant provisions of the Personal Income Tax Act.

Poland Pay Range

The range listed above is the expected annual salary/OTE(On-Target Earnings) for this role, subject to change.

Please note, OTE are for sales roles only.

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Dropbox is a Virtual First company and is open to hiring candidates in all authorized locations.

Company Description

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

Team Description

The Dropbox Product Management Team envisions and builds the future of work while growing our business, one product at a time. We're strategic thinkers and advocates for our users, crafting solutions that make work more intuitive and joyful. Using data, research, and strategy—and a healthy dose of empathy—we guide cross-functional teams toward the shared goal of creating transformative products that people love to use. If you're passionate about building solutions that reshape how the world works while delighting users in the process, join our Product Management team.Areas of work include Product Management, Product Strategy, User Research, Data Analytics, Product Operations, Growth Strategy, and Go-to-Market Planning.

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental and vision coverage*
• Retirement savings through a defined contribution pension or savings plan**
• Flexible PTO/Paid Time Off policy in addition to statutory holidays, allowing you time to unplug, unwind, and refresh
• Income Protection Plans: Life and disability insurance*
• Business Travel Protection: Travel medical and accident insurance*
• Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
• Parental benefits including: Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support
• Mental health and wellness benefits

Additional benefits details are available upon request.

*Where group plans are not available, allowances may be provided

**Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy

Role Description

We’re hiring a Senior Data Scientist to partner with our newly formed Payments team in Poland, focused on optimizing how Dropbox collects, processes, and retains revenue. This team is responsible for modernizing our payments stack—improving authorization rates, reducing involuntary churn, evaluating third-party payment tools, and driving strategic platform investments.

You’ll work closely with product, engineering, and finance stakeholders to uncover insights across the payments lifecycle, inform roadmap prioritization, and build the measurement systems that drive data-informed decisions at scale. Ideal candidates bring strong product intuition, technical rigor, and experience working in SaaS or monetization-focused environments.

Responsibilities

• Develop a deep understanding of the end-to-end payments lifecycle—from checkout to re-bill to chargebacks—and define metrics that reflect health and opportunity.
• Conduct deep dives and build models to diagnose payment failures, forecast impact of retry or routing strategies, and uncover drivers of churn or revenue leakage.
• Partner with product and finance to evaluate third-party payment tools (e.g., fraud protection, processors, vaults) through quantitative impact analysis.
• Build and maintain executive dashboards and self-serve tools that monitor authorization rates, churn, processor performance, and cost optimization opportunities.
• Design and analyze experiments (e.g., Apple Pay, network tokenization, retry tuning) to evaluate interventions that improve authorization and recovery rates.
• Translate complex findings into clear, actionable recommendations—helping shape both strategic direction and near-term prioritization.
• Collaborate across functions, including Product, Engineering, Design, and other Data Scientists, to embed insights into decision-making and long-term planning.

Requirements

• Minimum of 8 years experience in product, business, or marketing analytics—ideally in a SaaS or payments-related domain.
• Bachelor’s or higher in a quantitative field (e.g., Statistics, Applied Math, Economics, Computer Science, Engineering).
• Expertise in SQL and working with large-scale data systems; familiarity with Hadoop, Spark, or similar platforms is a plus.
• Strong foundation in experimental design, A/B testing, regression modeling, and statistical inference.
• Experience with payments, monetization funnels, or subscription lifecycle analysis is strongly preferred.
• Effective communicator with a demonstrated ability to influence product decisions through data storytelling.
• Proficiency in R, Python, or similar scripting/statistical languages is a plus.

Preferred Qualifications

• Master's or Ph.D. Degree in a quantitative field
• Experience with predictive modeling, machine learning, and experimentation/causal inference methods.

Compensation

Dropbox applies increased tax deductible costs to remuneration earned by certain qualifying employees (to the extent an employee will be involved in the creation of the software as an “author”) for the transfer of copyrights, in accordance with the relevant provisions of the Personal Income Tax Act.

Poland Pay Range 277 100 zł—374 900 zł PLN

The range listed above is the expected annual salary/OTE(On-Target Earnings) for this role, subject to change.

Please note, OTE are for sales roles only.

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Dropbox is a Virtual First company and is open to hiring candidates in all authorized locations.

Company Description

Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working. We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

Team Description

The Dropbox Product Management Team envisions and builds the future of work while growing our business, one product at a time. We're strategic thinkers and advocates for our users, crafting solutions that make work more intuitive and joyful. Using data, research, and strategy—and a healthy dose of empathy—we guide cross-functional teams toward the shared goal of creating transformative products that people love to use. If you're passionate about building solutions that reshape how the world works while delighting users in the process, join our Product Management team.Areas of work include Product Management, Product Strategy, User Research, Data Analytics, Product Operations, Growth Strategy, and Go-to-Market Planning.

Benefits

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental and vision coverage*
• Retirement savings through a defined contribution pension or savings plan**
• Flexible PTO/Paid Time Off policy in addition to statutory holidays, allowing you time to unplug, unwind, and refresh
• Income Protection Plans: Life and disability insurance*
• Business Travel Protection: Travel medical and accident insurance*
• Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
• Parental benefits including: Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support
• Mental health and wellness benefits

Additional benefits details are available upon request.

*Where group plans are not available, allowances may be provided

**Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.

Other open positions

The Dropbox Product Management Team envisions and builds the future of work while growing our business, one product at a time. We're strategic thinkers and advocates for our users, crafting solutions that make work more intuitive and joyful. Using data, research, and strategy—and a healthy dose of empathy—we guide cross-functional teams toward the shared goal of creating transformative products that people love to use. If you're passionate about building solutions that reshape how the world works while delighting users in the process, join our Product Management team.Areas of work include Product Management, Product Strategy, User Research, Data Analytics, Product Operations, Growth Strategy, and Go-to-Market Planning.