Senior Data Scientist

Flagler Health; New York (NY); Hybrid; USD 135,000 - 195,000; Full time

Job summary

Flagler Health is building the clinical operating system for modern musculoskeletal care. We partner with MSK provider groups and specialty clinics to help them grow, operate more efficiently, and deliver better longitudinal care across patient acquisition, clinical workflows, and ongoing patient engagement.

We’re hiring a Senior Data Scientist to own the analytics that tell us how the product and the business are actually performing.

Qualifications

• 3+ years in data science or analytics, preferably in a product-driven environment.
• BS or equivalent, with a track record of strong analytical and logical reasoning.
• Demonstrated depth in product or operational analytics: retention analysis, cohort analysis, funnel and engagement measurement.
• Strong SQL and fluency in Python or R for analysis.
• Excellent communication and storytelling. You can walk through a problem you solved, the approach you chose, and why, to a non-technical audience.

Responsibilities

• Own product and operational analytics across the platform, including retention, cohort behavior, funnel performance, and engagement.
• Define and maintain the core metrics the company runs on, and ensure consistency in interpretation.
• Partner with Product and Engineering to instrument new features and measure impact.
• Build analyses that answer open-ended operational questions, not just recurring reports.
• Translate findings into clear recommendations for leadership.
• Investigate anomalies in the data and drive them to root cause.
• Build and maintain dashboards, models, and data hygiene practices that enable repeatable analysis.

Skills

SQL

Python or R

3+ years data science

BS or equivalent

Communication

Analytics storytelling

Cohort/retention analysis

Education

BS or equivalent

Job description

Flagler Health is building the clinical operating system for modern musculoskeletal care. We partner with MSK provider groups and specialty clinics to help them grow, operate more efficiently, and deliver better longitudinal care across patient acquisition, clinical workflows, and ongoing patient engagement. Our platform sits at the intersection of care delivery and clinic operations, helping providers capture more value across the full patient lifecycle. We’ve recently raised our Series B and are entering our next phase of growth. We're hiring a Senior Data Scientist to own the analytics that tell us how the product and the business are actually performing. This is a product and operational analytics role, not a research role. You will answer the questions that shape decisions: where patients drop off, how cohorts behave over time, which parts of the clinical workflow are working, and what the numbers are telling us that nobody has noticed yet. You will sit close to Product, Engineering, and Operations, and your work will be read by the executive team. The people who do well here are strong analytical thinkers who can also explain themselves clearly. Finding the insight is half the job. Getting the organization to act on it is the other half.

Key Responsibilities

• Own product and operational analytics across the platform, including retention, cohort behavior, funnel performance, and engagement.
• Define and maintain the core metrics the company runs on, and make sure they mean the same thing to everyone.
• Partner with Product and Engineering to instrument new features correctly and measure whether they worked.
• Build analyses that answer open-ended operational questions, not just recurring reports.
• Translate findings into clear recommendations for technical and non-technical audiences, including leadership.
• Investigate anomalies in the data and drive them to root cause.
• Build and maintain the dashboards, models, and data hygiene practices that make analysis repeatable.

Requirements

• 3+ years of experience in data science or analytics, ideally in a product-driven environment.
• BS or equivalent, with a track record of strong analytical and logical reasoning.
• Demonstrated depth in product or operational analytics: retention analysis, cohort analysis, funnel and engagement measurement.
• Strong SQL and fluency in Python or R for analysis.
• Genuine problem-solving orientation. You are comfortable with ambiguous questions and can define the analysis yourself.
• Excellent communication and storytelling. You can walk through a problem you solved, the approach you chose, and why, and make it land with a non-technical audience.
• Comfort operating in a fast-moving startup where the question changes before the dashboard is finished.

Nice to Have

• Experience in healthcare, digital health, or another regulated data environment.
• Experience building analytics infrastructure from an early stage.

Work Environment

NYC HQ preferred. Remote is possible for exceptional candidates.

We have video on for our weekly team syncs and technical discussions. Camera is required to be on during meetings.

Our values

• Persistence + ownership of outcomes: We wear many hats and aren’t afraid to run through walls to solve hard problems.
• Personal + professional growth: We push ourselves to learn new things and embrace challenges, even if it means that we sometimes fail.
• Don’t take things personally: We value and react quickly to constructive feedback.
• Speed is our ally: In the fast-paced world of startups, we understand the value of moving swiftly. We thrive on the adrenaline of working rapidly.
• Be Right: We are highly detailed oriented and try to be right, a lot.