Forward Deployed Engineer

Flagler Health; New York (NY); Hybrid; USD 100,000 - 150,000; Full time

Job summary

Flagler Health is building a clinical operating system for musculoskeletal care, partnering with MSK provider groups and clinics to improve patient journeys and outcomes. As a Forward Deployed Engineer, you will work directly with clinics to understand needs and translate them into actionable technical specs, delivering real, customer-facing software.

You'll own end-to-end development across the stack, collaborate in a fast-paced startup environment, and contribute to live deployments while

Qualifications

• BS in Computer Science or strong demonstrated evidence of engineering ability.
• 1–2 years of experience acceptable for an exceptional learner; 2–5 years also welcome.
• Impressive portfolio link required before skills interview.
• Full-stack capability beyond JavaScript/TypeScript; experience with higher-level libraries to build real customer solutions.
• Strong communication skills and comfort in client-facing settings.
• Ability to understand client requirements and translate into technical specs independently.
• Fast learner who adapts to ambiguity and shifting priorities.

Responsibilities

• Partner with clients to understand workflows, constraints, and goals.
• Ask clarifying questions to turn vague asks into buildable requirements.
• Translate client needs into technical specifications and implement end-to-end.
• Build customer-facing solutions across the stack using modern high-level libraries.
• Deploy, support, and iterate on solutions in live client environments.
• Feed client patterns back into the core product to avoid repeated problems.
• Represent Flagler credibly in technical conversations with non-technical stakeholders.

Skills

Full-stack development

Client-facing

Requirements translation

Portfolio

JavaScript/TypeScript

Healthcare familiarity

LiveKit/Twilio/OpenAI API

Education

BS in Computer Science

Tools

LiveKit

Twilio

OpenAI API

Job description

Flagler Health is building the clinical operating system for modern musculoskeletal care. We partner with MSK provider groups and specialty clinics to help them grow, operate more efficiently, and deliver better longitudinal care across patient acquisition, clinical workflows, and ongoing patient engagement. Our platform sits at the intersection of care delivery and clinic operations, helping providers capture more value across the full patient lifecycle. We’ve recently raised our Series B and are entering our next phase of growth. Forward Deployed Engineers sit where the product meets the customer. You will work directly with clinics and provider groups to understand what they actually need, then build it. That means real engineering work, not configuration, and real client work, not tickets. This role suits a full-stack engineer with the social instincts to be customer-facing. You will be in the room asking the follow-up question that surfaces the requirement nobody mentioned, then translating what you heard into a technical spec and shipping against it. The work moves quickly and the feedback loop is immediate: you will see what you built land in a live clinical environment. We care more about what you have built than how long you have been building. A junior engineer with an impressive portfolio and strong communication skills is a real candidate here.

Key Responsibilities

• Partner directly with clients to understand their workflows, constraints, and goals.
• Ask the clarifying questions that turn a vague ask into a buildable requirement.
• Translate client needs into technical specifications and implement them end to end.
• Build customer-facing solutions across the stack using modern, high-level libraries and frameworks.
• Deploy, support, and iterate on solutions in live client environments.
• Feed patterns from client work back into the core product so the same problem doesn't get solved twice.
• Represent Flagler credibly in technical conversations with non-technical stakeholders.

Requirements

• BS in Computer Science, or strong demonstrated evidence of engineering ability.
• 1 to 2 years of experience is acceptable for an exceptional learner.
• 2 to 5 years is also welcome.
• An impressive portfolio. A link is required with your application and must be shared before the skills interview.
• Full-stack capability that goes beyond JavaScript and TypeScript. You have used higher-level software libraries to build real customer solutions.
• Strong communication skills and genuine comfort in client-facing settings.
• Ability to understand client requirements and translate them into technical specs independently.
• Fast learner who is comfortable with ambiguity and shifting priorities.

Nice to Have

• Familiarity with LiveKit, Twilio, or the OpenAI API.
• Experience in healthcare, digital health, or another regulated environment.

Work Environment

NYC preferred. Excellent candidates can work remotely. We have video on for our weekly team syncs and pair-coding/tech discussions. Camera is required to be on during meetings.

Our values

• Persistence + ownership of outcomes: We wear many hats and aren’t afraid to run through walls to solve hard problems.
• Personal + professional growth: We push ourselves to learn new things and embrace challenges, even if it means that we sometimes fail.
• Don’t take things personally: We value and react quickly to constructive feedback.
• Speed is our ally: In the fast-paced world of startups, we understand the value of moving swiftly. We thrive on the adrenaline of working rapidly.
• Be Right: We are highly detailed oriented and try to be right, a lot.