Senior Data Insights & Reporting Analyst (Hybrid in Office: PA, NJ, DE Only)

Independence Blue Cross; Pennsylvania; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Independence Blue Cross in the Tri-State Area seeks a Sr. Data Insight & Reporting Analyst to support Government Markets CMS Star Ratings. You will analyze CMS Stars data, develop dashboards, and translate business requirements into actionable reporting for Star performance improvements.

The role emphasizes advanced SQL, SSIS ETL, and Tableau expertise, with collaboration across management and stakeholders to drive data-driven decisions. Hybrid work model and regional focus apply.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Mathematics, Statistics, Public Health, or a related field.
• 5 years of data analysis experience.
• Experience working in complex data environments with large data sets and actionable insights.
• Advanced SQL expertise with complex query development and SSIS ETL tools.
• Strong Tableau and data visualization capabilities including dashboards and reporting automation.
• Strong oral and written communication skills.
• Proficiency in Microsoft Office applications (Excel, PowerPoint, Visio).
• Knowledge of Medicare Advantage and CMS Star Ratings.

Responsibilities

• Partner with management to define business requirements for reporting and analysis.
• Analyze CMS Stars data (HOS, CAHPS, HEDIS, Pharmacy measures).
• Perform statistical analysis, benchmarking, and quality rating forecasting.
• Program evaluation.
• Collaborate with stakeholders to drive improvements in Star performance.
• Develop, maintain, and enhance dashboards, reports, and data extracts.

Skills

Data analysis

SQL

Tableau

ETL (SSIS)

Dashboard development

Communication

Excel

Education

Bachelor's degree in Information Systems or related field

Tools

SSIS

Job description

PLEASE NOTE: Independence has implemented a \"Hybrid\" model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday ) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the \"Hybrid\" model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania

Bring your drive for excellence, team orientation, and customer commitment to Independence and help us renew and reimagine our business while shaping the future of health care. Our organization is focused on diversification, growth, innovation, and service, and we are seeking committed, empowered, and learning-oriented individuals to join our team. If this describes you, we would welcome the opportunity to connect.

Government Markets is seeking a Sr. Data Insight & Reporting Analyst to join the Government Markets Reporting Team. This role is responsible for data analysis and the development of reporting used by the Stars team and Government Markets to support and improve Independence's CMS Star Ratings.

Key Responsibilities

• Partner with management and department leaders to define business requirements for reporting and analysis
• Analyze and interpret CMS Stars data, including HOS, CAHPS, HEDIS, and Pharmacy measures
• Perform statistical analysis, benchmarking, and quality rating forecasting
• Program evaluation
• Collaborate with internal and external stakeholders to drive improvements in Star performance
• Develop, maintain, and enhance dashboards, reports, and data extracts

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Mathematics, Statistics, Public Health, or a related field
• 5 years of data analysis experience
• Experience working in complex data environments with the ability to manipulate large data sets and generate actionable insights
• Advanced SQL expertise, including complex query development and optimization, with hands-on experience using ETL tools such as SSIS
• Strong Tableau and data visualization capabilities, including dashboard development and reporting automation
• Strong oral and written communication skills
• Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Visio
• Knowledge of Medicare Advantage and CMS Star Ratings

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.