Senior Data Center Operations Technician

CyrusOne; Texas; On-site; USD 65,000 - 85,000; Full time

Job summary

CyrusOne is seeking a Data Center Facilities Technician to join the Operations & Maintenance team. You will assist the Sr Facility Manager in maintaining critical data center systems and supporting non-DC spaces as needed.

You will use CMMS to track work orders, coordinate with contractors, respond to alarms preserving the critical load, and perform safe, high-standards maintenance. This role requires flexibility for extended hours during emergencies and on-call rotations.

Qualifications

• Journeyman-level electrical, mechanical or HVAC/R skills.
• 5–7 years in data center operations or similar maintenance roles.
• Strong customer service orientation and communication skills.
• Able to learn quickly and use MS Office and CMMS.

Responsibilities

• Complete tasks in the Operations & Maintenance program for the data center and any assigned spaces.
• Use CMMS to track maintenance work, labor, PMs and tickets.
• Coordinate with contractors and vendors to complete work safely.
• Respond to alarms prioritizing critical load preservation and root-cause analysis.
• Maintain high standards of workmanship and comply with policies; support extended hours during emergencies.

Skills

Electrical

Mechanical

HVAC/R

Customer service

Communication skills

Problem solving

PC skills (Word/Excel)

Education

Associate degree in electrical or HVAC

Tools

CMMS

Visio

AutoCAD

Job description

Applications are no longer being accepted for this role. You can still review the details below or browse open jobs .

CyrusOne

Critical Environments Operator III

CyrusOne is a global enterprise data center collocation provider, dedicated to increasing the availability and efficiency of our customers’ mission-critical business applications and safeguarding their data in our highly secure data centers. Under the direction of the Sr Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment. Provides duties with constant awareness of the need to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying out maintenance and operations by performing the following duties personally or as a team member in a Data Center Operations & Maintenance environment.

What You Will Do:

Responsible to the Sr. Facility Manager for effectively completing assigned tasks in the Operations & Maintenance program of the Data Center as well as any non-DC space(s) assigned

Knows and understands the Owner’s building operations rules for the building(s) under his care and as provided by the DC Manager

Uses and teaches others to use the Computerized Maintenance Management system (CMMS) to track all maintenance work, labor hours, Preventative Maintenance work orders, and Reactive Work tickets

Use SOPS/MOPS/EOP’s/MMRs as appropriate for site operations and maintenance

Provides coordination with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work

Responds to building system alarms, with priority to first preserve the critical load, second minimize equipment or system damage, and third to participate in root cause analysis for prevention of further similar incidents

Provides equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimizing risk to workers, and protecting the critical load

Performs duties to ensure that high standards of workmanship are being met

Make sure that you are aware of and comply with Company, government and client policies, procedures and regulations as provided by the Sr. Facility Manager

Available for 24/7/365 work and emergency corrective maintenance or action activities

Complies with all Corporation, and EHS requirements and programs, as provided

What We Are Looking For:

Journeyman level skills in electrical, mechanical, HVAC/R disciplines. These skills maybe acquired by obtaining an associate’s degree or in an electrical or HVAC/R training program or from working in a technical facility maintenance position supporting data center operations.

5 to 7 years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in operations & maintenance and/or building engineering roles

Demonstrated desire to provide the highest levels of customer service

Cheerful and enthusiastic attitude

Strong verbal and written communication skills

Strong PC skills including word processing and spreadsheets

Ability to learn quickly and develop new product skills independently

Ability to manage multiple projects and shifting workloads in a fast-paced environment

Knowledge of reflectance, length and decibel loss within test equipment

Knowledge of Visio, AutoCad a plus

Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane

Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems

Experienced with subcontractor and vendor contract management

Experienced with managing key performance indicators as provided by Assistant or Chief Engineer

Experienced with capacity planning and reporting

Able to use hand tools, test equipment, and be knowledgeable of maintenance shop practices, with experience at the Journeyman level for Electrical and Mechanical Equipment and systems

Able to respond to equipment alarms, troubleshoot systems through graphic user interfaces on equipment and systems, and understand system operations adequately to be able stabilize system operations while specialized OEM technicians are called to the site

Must be able to use personal computers, with emphasis on Microsoft Word®, Excel® programs

Work Schedule:Night Shift, 6pm - 6am. Sunday - Wednesday OR Wednesday - Saturday. 3 days on, 4 days off every other week

Training will take place M - F, 8am to 5pm

Physical Demands:The position involves significant physical activity, including standing for extended periods,lifting upto 50 pounds, and frequent bending and climbing ladders

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

CyrusOne

CyrusOne designs, builds, and operates industry-leading data centers globally for the world's leading brands.

CyrusOne is a global leader in data center development and operations, providing innovative digital infrastructure solutions tailored for hyperscale and Fortune 1000 companies.

IT Services and IT Consulting Professional Services