Senior Data Center Engineer

The United States Pharmacopeial Convention / USP; Rockville (MD); Hybrid; USD 130,000 - 159,000; Full time

Job summary

The United States Pharmacopeial Convention in Rockville, MD is seeking a Senior Data Center Engineer to monitor and maintain USP’s enterprise data center, ensuring uptime, stability, and high availability across applications.

You will coordinate with vendors, manage capacity planning, perform patch management, create documentation, and participate in disaster recovery planning and testing.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 7+ years of progressive, post-bachelor’s work experience in IT/data center.
• Experience with VMware platform virtualization and enterprise data center environments.
• Experience with clustering and high availability technologies.

Responsibilities

• Monitor and maintain the operation and stability of USP’s enterprise data center.
• Oversee data center support, including break/fix issues and new installations.
• Troubleshoot data center issues ensuring uptime, health, and availability.
• Coordinate with vendors and professional services during projects.
• Participate in disaster recovery planning and testing.

Skills

VMware virtualization

Data center management

Database clustering

Middleware technologies

Networking protocols

Education

Bachelor's degree in IT/CS or related field

Tools

Ansible

Terraform

Docker

Kubernetes

Job description

Description

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit‑based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

Brief Job Overview

Senior Data Center Engineer, The United States Pharmacopeial Convention, Rockville, MD.

Monitor and maintain the operation and stability of USP’s enterprise data center. Oversee data center support, including break/fix issues as well as new installations and integrations. Troubleshoot and resolve data center issues while ensuring the uptime, health, and availability of infrastructure and applications through continuous monitoring. Manage capacity planning, performance assessments, metrics, and compliance with Service Level Agreements (SLAs). Coordinate with vendors, suppliers, and professional services during project engagements and research and development initiatives. Create and maintain data center documentation and OS patch management practices. Research and recommend design enhancements, infrastructure upgrades, software updates, and hardware changes as needed. Participate in disaster recovery planning and testing

Minimum Requirements

Bachelor’s degree or foreign equivalent degree in Information Technology, Computer Science, or a related field, and seven (7) years of progressive, post-bachelor’s related work experience.

Must Have Seven (7) Years Of Experience With/in

• Deploying and managing VMware platform virtualization of Windows and Linux servers;
• Working with system and data center management tools, monitoring tools, and reporting tools;
• Providing senior‑level data center support, including monitoring of the enterprise data center environment and problem resolution;
• Deploying and managing high availability hardware and software technologies for clustering systems, such as Red Hat High Availability Cluster, MS Windows HA Cluster, GlusterFS, and CephFS;
• Managing SAN technologies and logical file systems;
• Deploying and managing database clusters, including MS SQL, Oracle, MySQL, and PostgreSQL;
• Deploying and managing application middleware, including Apache HTTPD, Java Tomcat, PHP, and NodeJS; and
• Managing application transport and data center infrastructure protocols, including SSL/TLS, DNS, DHCP, WINS, FTP, HTTP, SMTP, SNMP, CIFS, and LDAP.

Must Have Five (5) Years Of Experience With/in

• Hybrid cloud and multi-cloud environments, including Azure and AWS;
• Infrastructure as Code using API-based infrastructure automation tools (Ansible, Terraform) and CI/CD DevOps pipelines;
• Containerization technologies, including Docker and Kubernetes; and
• Identifying management for single sign-on (SSO) based on SAML and OpenID Connect (OAuth).

Telecommuting permitted on a hybrid schedule as determined by the employer.

Supervisory Responsibilities

None, this is an individual contributor role.

40 hrs/week, Mon-Fri, 8:30 a.m.- 5:30 p.m. Salary: $144.633/yr. Standard company benefits

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Job Category

Information Technology

Job Type

Full-Time