Senior Data & Analytics Lead for TAP Operations

CALIBRE Systems, Inc.; Fort Knox (KY); On-site; USD 120,000 - 180,000; Full time

Job summary

CALIBRE Systems, Inc. seeks a Data & Statistics Lead to drive data analysis, reporting, and decision support for Army Transition Assistance Program (TAP) operations.

You will guide data quality, dashboards, and analytics across a geographically dispersed, high-volume Soldier transition services program. The role requires senior technical leadership, development of descriptive to prescriptive analytics, and translation of complex findings into clear, decision-ready briefs for Government

Responsibilities

• Serve as the technical expert for the program’s portfolio of data, analytics, and statistical reporting activities.
• Lead the design, development, validation, and sustainment of recurring and ad hoc reports, dashboards, scorecards, and briefings supporting Army TAP operations.
• Approve production-ready data products, statistical analyses, visualizations, and executive-level briefings before delivery to Government and program leadership.
• Develop and apply descriptive, diagnostic, predictive, and prescriptive analytics to support Army TAP requirements, including trend identification and actionable recommendations.
• Analyze program performance related to classroom delivery, case management, customer throughput, counseling activity, documentation timeliness, Virtual Center operations, quality control findings, and staffing utilization.
• Identify and assess data risks, including data quality issues, incomplete records, inconsistent definitions, sparsity, timing gaps, system constraints, or reporting limitations; develop and implement mitigation strategies.
• Establish data definitions, business rules, calculation methods, metadata, and documentation to ensure consistency, repeatability, and auditability of reporting outputs.
• Lead data validation and quality assurance processes for operational and performance metrics, including exception checks, trend checks, reconciliation, and outlier review.
• Translate complex findings into clear, decision-ready products for Government leadership, Program Management, Regional Leads, Virtual Center leadership, and quality oversight personnel.
• Advise project managers and operational leaders on emerging trends, workload changes, service risks, and opportunities to improve performance through better use of data.
• Support planning and forecasting for staffing, class demand, counseling demand, Virtual Center workload, and operational surge requirements.
• Develop and maintain statistical models and analytic methods to identify at-risk conditions, workload trends, service bottlenecks, and opportunities for process improvement.
• Conduct exploratory data analysis and statistical review to support continuous improvement, quality control, and mission readiness.
• Support preparation of sanitized analysis samples, technical exhibits, and proposal-related analytic materials as required.
• Work with IT, reporting, and program operations teams to support secure data access, reporting automation, dashboard deployment, and continuity of operations.
• Continually stay current on advances in analytics, data visualization, statistical methods, and tools relevant to Federal program delivery.
• Lead internal efforts to foster a data-driven culture and mentor, supervise, and cross-train junior analysts and other staff.

Job description

CALIBRE Systems, Inc. seeks a Data & Statistics Lead to drive data analysis, reporting, and decision support for Army Transition Assistance Program (TAP) operations.

You will guide data quality, dashboards, and analytics across a geographically dispersed, high-volume Soldier transition services program. The role requires senior technical leadership, development of descriptive to prescriptive analytics, and translation of complex findings into clear, decision-ready briefs for Government