Senior Data Analyst / Typing (Remote)

Recruit Monitor; Los Angeles (CA); Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive compensation packages

Healthcare packages

401k matching

Paid time off

Organizational growth potential

Job summary

A leading data services firm is seeking a Senior Data Analyst / Typing to enhance customer experience and manage contributor data activities. This remote role involves collaborating with cross-functional teams, overseeing data contributor onboarding, and providing technical support. Ideal candidates will have a Bachelor's degree and 2-5 years of relevant experience in data processing and customer service. Knowledge of FCRA regulations and Metro 2 reporting is a plus. Comprehensive benefits are included.

Qualifications

• 3-5 years of experience in big data processing, customer service, and technology.
• 2-3 years of experience in data processing and analysis.
• Knowledge of FCRA regulations and Metro 2 credit reporting guidelines preferred.

Responsibilities

• Coordinate with cross functional teams for data contributor lifecycle.
• Fulfill special research projects requiring technical expertise in database applications.
• Provide consultation and support to customers and sales teams.

Skills

Data processing technology

Customer service

Big data processing

Technical expertise in database applications

Proficiency with Google Workspace

Education

Bachelor's Degree from an accredited institution

Job description

About the job Senior Data Analyst / Typing (Remote)

The Senior Data Analyst / Typing will serve as the primary point of contact for PaychexData Contributors. The individual will monitor, research, and respond to data contributor activity including file update submissions, data reporting questions/inquiries, audits, and onboarding/off-boarding procedures. This individual is able to analyze large datasets, technology savvy, and is knowledgeable of the FCRA regulations and Metro 2 reporting guidelines. He/She thrives in a fast-paced environment and is looking for an opportunity to improve the customer experience with Paychex.

What youll do

• Coordinate with cross functional teams in order to facilitate the data contributor lifecycle from initial onboarding through on-going support/off-boarding
• Fulfill special research projects for customers that require technical expertise in database applications
• Proven SME in data processing technology (for data cleansing and standardization), data exchange rules, and data reporting regulatory guidance
• Customer facing agent providing consultation and support to customers, sales, and other teams
• Monitor incoming data transfers from contributors and perform research and analysis to resolve any inquiries and or disruptions related to the data feed
• Draft change requirements for IT programmers and perform quality control on the changes to ensure proper production implementation

What experience you need

• Bachelors Degree from an accredited institution required
• 3-5 years of experience in big data processing, customer service, and technology
• 2-3 years of experience in data processing and analysis

What could set you apart

• Knowledge of FCRA regulations and Metro 2 credit reporting guidelines and requirements is preferred
• Knowledge of electronic file transmission (SFTP/FTP/Internet) protocols/procedures is preferred
• Knowledge of the Paychex'sConsumer Credit Database environment and purge rules is preferred
• Proficiency with Google Workspace desired

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.