Senior Cyber Defense Operations Center Lead

Citizens Bank; Johnston (RI); On-site; USD 84,000 - 100,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Retirement benefits

Maternity/paternity leave

Flexible work arrangements

Education reimbursement

Wellness programs

Job summary

Citizens Bank is seeking a Sr Cyber Defense Ops Specialist to join the CDOC, focusing on security monitoring, intrusion analysis, incident handling, and malware detection. You will act as a technical authority, guiding critical operational decisions across technology and business lines.

You will monitor logs and network data, assess threats, apply mitigations, and coordinate with senior staff on incidents. A Bachelor’s degree and relevant certs are preferred, with a 40-hour work week at our

Qualifications

• 3+ years of security industry experience, preferably in a SOC environment.
• Strong knowledge of security tools and threat detection techniques.
• Ability to communicate technical concepts to non-technical audiences.

Responsibilities

• Perform ongoing monitoring and threat analysis by examining logs, NetFlow, and packet captures.
• Identify potential IT security incidents and escalate to IR senior staff.
• Assess threat information and apply mitigation techniques promptly.
• Develop metrics reflecting the environment's security posture for risk-informed decisions.
• Communicate recommendations to management based on security tools data.
• Represent Cyber Defense on security or risk initiatives as needed.
• Proactively protect, monitor, and resolve threats to user environments and company assets.

Skills

SOC experience

Security monitoring

Threat analysis

Incident handling

Data loss prevention

Malware detection

Communication skills

Team collaboration

Education

Bachelor’s Degree or equivalent

Tools

Arcsight

Splunk

FirePower

McAfee

Guardium

jSonar

Symantec

Triton

Cisco

Palo Alto

Check Point

Web Application Firewalls

Vulnerability tools

XDR

CrowdStrike

MS Defender

Job description

Citizens Bank is seeking a Sr Cyber Defense Ops Specialist to join the CDOC, focusing on security monitoring, intrusion analysis, incident handling, and malware detection. You will act as a technical authority, guiding critical operational decisions across technology and business lines.

You will monitor logs and network data, assess threats, apply mitigations, and coordinate with senior staff on incidents. A Bachelor’s degree and relevant certs are preferred, with a 40-hour work week at our