Sr Cyber Defense Ops Spec

Citizens Financial; Johnston (RI); On-site; USD 84,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement benefits

Flexible work arrangements

Education reimbursement

Wellness programs

Generous PTO

Job summary

Citizens Financial is seeking a Sr Cyber Defense Ops Specialist to lead security monitoring and incident handling within the CDOC. You will analyze logs, plan mitigations, and coordinate with IR teams to protect critical assets.

The role requires 3+ years in security operations, familiarity with SIEM tools, IDS/IPS, DLP, and malware detection. On-site at Johnston, RI with competitive pay and benefits.

Qualifications

• Bachelor's Degree or equivalent combination of experience.
• 3+ years of security industry experience preferably in a SOC environment.
• Certifications such as Net+, Sec+, CySA+, CEH, GCFA are preferred.

Responsibilities

• Perform ongoing monitoring and threat analysis using logs, NetFlow, and packet capture.
• Identify potential IT security incidents and escalate to IR senior staff.
• Assess threat info and apply mitigation techniques promptly.
• Develop metrics reflecting environment posture for informed risk decisions.
• Communicate security recommendations to management and stakeholders.
• Represent Cyber Defense on security/risk initiatives as needed.
• Proactively protect and resolve threats to secure user environment and assets.

Skills

SOC operations

Log analysis

Threat detection

Communication

Incident response

Analytical thinking

Education

Bachelor's Degree

Certifications

Tools

Arcsight

Splunk

FirePower

McAfee

Guardium

jSonar

CrowdStrike

Job description

As the Sr Cyber Defense Ops Specialist, you are a senior individual contributor in the Cyber Defense Threat Detection (CDTD) Cyber Defense Operations Center (CDOC), responsible for performing security monitoring, intrusion analysis, incident handling, data loss prevention, privileged user monitoring, training of analysts, security incident management, malware detection/eradication, and recognizing hacker/incident response tactics, techniques, and procedures. You will have responsibility for one or more of the security systems aligned with their specific function, either directly or indirectly; and will be a technical authority for critical operational decisions having significant impact to the organization with authority extending beyond the team to include both technology and business line areas in security related decisions. This role requires you to stay current with security technology, the threat landscape, and emerging threats. You will also act as a subject matter expert in their specific disciplines and will provide management with recommendations and guidance as needed.

Primary responsibilities

• Performing ongoing monitoring and threat analysis, analyzing logs, NetFlow data, and packet capture.
• Identifying potential IT security incidents and escalating information to appropriate IR senior staff.
• Assessing threat and vulnerability information from all sources (both internal and external) and promptly applying applicable mitigation techniques.
• Developing meaningful metrics to reflect the true posture of the environment allowing the organization to make educated decisions based on risk.
• Using information from cyber security tools and processes, assessing potential security and business impacts while communicating recommendations to management.
• Representing Cyber Defense as needed on security related or risk related initiatives or working groups where technical skills and security expertise are required.
• Proactively protecting, monitoring, investigating and resolving threats to secure user environment and company assets.

Experience and Skills

• 3 or more years of security industry experience preferably in a Security Operations Center (SOC) environment
• Experience with the following highly desirable: Security Information and Event Management Tools (Arcsight, Splunk, etc.)
• Intrusion Prevention/Detection Tools (FirePower, McAfee)
• Database Security Tools (Guardium, jSonar)
• Data Loss Prevention Tools (Symantec, Triton, etc.)
• Firewalls (Cisco, Palo Alto, Check Point etc.)
• Application Security Tools (Web Application Firewalls)
• Vulnerability tools
• Cyber Security Incident Response
• Host Intrusion Detection Systems
• XDR and Antivirus Tools (Crowdstrike, Symantec, MS Defender)
• Strong verbal and written communication skills including the ability to communicate technical concepts to non-technical audiences.
• Excellent critical thinking, problem-solving, and decision-making skills.
• Must possess active listening, attention to detail, customer service, prioritization, and problem-solving skills.
• Ability to work independently or strategically.
• Experience adapting and demonstrating flexibility while working in a dynamic environment.

Education and Certifications

• Bachelor's Degree or equivalent combination of experience
• A combination of relevant industry certifications preferred (e.g. Net+, Sec+, CySA+, CEH, Pentest+, GCFA, GSOC, AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals)

Hours & Work Schedule

• Hours per Week: 40 Hrs. (4 days per week)
• Work Schedule: 7:00AM - 5:00PM (Tuesday - Friday)
• Shift: 2nd
• Location: One Citizens Way, Johnston, RI - Citizens Bank Johnston Campus (this is not a remote opportunity)

Pay Transparency

The salary range for this position is $84,000 to $100,000 per year , plus an opportunity to earn an annual discretionary bonus. Actual compensation is based on various factors, including but not limited to budget, work location and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental, and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs, and more. Citizens' paid time off policy exceeds the mandatory paid sick or paid time-away requirements of every local and state jurisdiction in the United States.

For an overview of benefits, visit Citizens Benefits ..