Metro Customs Brokers, a subsidiary of Omnitrans Inc., is looking for a Senior Customs Regulatory Advisor to join our Regulatory & Consulting Services in US Customs Brokerage division.
This person will :
- Serve as the primary point of contact for Customs and trade regulatory matters, delivering high-quality Customs consulting services to clients while ensuring alignment with applicable regulations, corporate policies, standards, and values.
- Provide oversight and coordination for regulatory data requests, legal and public records inquiries, audit responses, and strategic compliance planning.
Responsibilities
- Monitor, interpret, and assess changes to U.S. Customs laws, regulations, tariff measures, and CBP guidance; evaluate potential client impacts and provide practical recommendations to support ongoing compliance.
- Act as a trusted Customs and Trade Compliance advisor to clients by proactively communicating regulatory and tariff updates, explaining business implications, and providing clear guidance on required actions and best practices.
- Develop and maintain policies and procedures that promote organizational awareness of regulatory and legislative matters; monitor developments and support strategies that advance the Company’s position.
- Resolve complex client complaints, disputes, and compliance matters in an effective and timely manner, including issues related to tariff classification, claims, and other Customs-related topics.
- Conduct research on Customs regulatory issues and provide informed guidance to internal stakeholders and clients.
- Research and provide recommendations on tariff classification, valuation, and tariff treatment; update and maintain client product profiles as required.
- Individual assignments may include, but are not limited to, the following:
- Consulting on
- Import strategy and compliance
- Country of origin determination
- Free trade eligibility
- Partner Government Agency requirements
- CF28 and CF29 audit responses.
- Forced labor detentions
- Seizures and marking notices
- Binding Rulings
- Mock audit
- Prior disclosure
- Product profile management
- Claims and amendments
- Post Summary Corrections.
- 520(d) Free Trade Agreement claims.
- 514 protests.
- Superseding bonds.
- Reconciliation submissions.
- Temporary Import Bonds and USMCA Duty Deferral matters.
- Perform client site visits as needed.
- Develop training materials
- Participate in Quarterly Business Reviews
- Client outreach activities such as mass communications, bulletins and webinars
What You Bring
- University degree or equivalent combination of education and relevant experience.
- Minimum of eight years of comparable Customs operations experience.
- Certified Customs Specialist designation or U.S. Customs Broker License is considered an asset.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Excellent written and verbal communication skills.
- Comprehensive working knowledge of Title 19 of the Code of Federal Regulations and applicable provisions of the United States Code.
- Strong tariff classification and valuation skills, with at least two years of experience in these areas.
- Thorough understanding of international business and trade practices.
- Strong research, analytical, and problem‑solving skills.
- Ability to negotiate effectively and build strong relationships with clients, trade partners, and government agencies.
What We Offer
- To be part of an international company with offices across Canada, the United states and China, which has been providing logistics and customs brokerage services for 45 years.
- To work with a highly collaborative team and strong professionals in the industry.
- Industry leading compensation package.
- Have access to a complete insurance program.
- 401K and contribution of the company.
- A hybrid work environment .
- A work environment that allows you to bring your ideas to life and develop your potential.
- Work-life balance.
Annual Range of pay
$65,000- $95,000
Salary range varies depending on location, relevant experience, qualifications, and skills.
#LI-Hybrid
#LI-SK1