Senior Customer Solutions Engineer, gTech Sustainability

Google; Sunnyvale (CA); On-site; USD 147,000 - 216,000; Full time

Job summary

An established industry player is seeking a Senior Customer and Partner Solutions Engineer to join their innovative Sustainability team. This role involves collaborating with diverse teams to develop cutting-edge solutions for environmental sustainability using advanced technology. You will work closely with Product Managers and Software Engineers to optimize workflows and enhance customer experiences. Join a mission-driven organization dedicated to making a positive impact on the world while enjoying a competitive salary and a range of benefits. If you're passionate about sustainability and technology, this opportunity is perfect for you.

Qualifications

• 6 years of experience coding with programming languages like Java, C/C++, or Python.
• Bachelor's degree in Engineering or Computer Science required.

Responsibilities

• Collaborate with Product Managers to develop sustainability solutions.
• Analyze and resolve complex technical issues related to data.

Skills

Java

C/C++

Python

HTML

CSS

JavaScript

Technical troubleshooting

Project management

Analytical problem solving

Communication skills

Education

Bachelor’s degree in Engineering

Bachelor’s degree in Computer Science

Tools

Google Cloud

Neural Networks

Job description

Minimum qualifications:

1. Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
2. 6 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
3. 6 years of experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
4. Experience in technical troubleshooting, and managing internal/external partners or customers.

Preferred qualifications:

1. Experience with Google Cloud ML deployments.
2. Experience with Neural Networks (Computer Vision) models.
3. Knowledge/experience in sustainability, particularly waste and recycling.
4. Strong technical leadership, project management, analytical problem solving, and troubleshooting skills.
5. Excellent communication skills both verbally and written, comfortable in both business and technical discussions.
6. Ability to work independently in ambiguous environments with minimal guidance.

Role overview: gTech Ads is responsible for support, media, and technical services for customers across our Ad products stack. We aim to help customers optimize their use of our products, provide support, and develop tailored solutions ranging from bespoke to scalable services for millions worldwide. We collaborate with Sales, Product, and Engineering teams within Google to enhance our offerings and customer experience. As part of our global team, we ensure our customers achieve the best ROI and trust in Google.

gTech’s new Sustainability team seeks a Senior Customer and Partner Solutions Engineer to collaborate with Google’s product teams, strategic clients, think tanks, and non-profits to develop innovative solutions for environmental sustainability leveraging Google technology.

Google’s mission is to create products and services that improve the world, and gTech supports this by providing expert advice and tailored solutions to our global customer base. Our goal is to maximize the benefits of Google products for our customers.

Learn more about gTech in our video.

The US base salary range for this full-time role is $147,000-$216,000, plus bonus, equity, and benefits. Salary specifics depend on role, level, location, skills, experience, and education. Your recruiter will provide more details during hiring. Note that listed salaries reflect base pay only; bonuses, equity, and benefits are additional. More about Google’s benefits can be found here.

Key responsibilities:

• Collaborate closely with Product Managers and Software Engineers to develop and improve sustainability solutions.
• Analyze and resolve complex technical issues related to data and solutions development.
• Manage stakeholder relationships, providing feedback, communication, and delivering technical solutions.
• Identify opportunities to optimize and automate workflows across product areas.

Additional information: Google is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants regardless of race, color, religion, sex, national origin, sexual orientation, age, disability, gender identity, veteran status, or criminal history, in accordance with legal requirements. For accommodations, please complete our Accommodations form.