Senior Customer Solutions Architect, Graphics & AI

Intel Corporation; Folsom (CA); On-site; USD 142,000 - 232,000; Full time

Job summary

Intel Corporation is seeking a Senior Customer Solutions Architect, Graphics & AI to drive adoption of Intel's graphics and AI technologies across client platforms. You will be a trusted technical advisor to strategic customers and ecosystem partners, translating requirements into scalable solutions.

Responsibilities include owning end-to-end architecture, defining validation strategies, and influencing product roadmaps while collaborating with hardware, firmware, software, and platform teams.

Qualifications

• Bachelor’s degree in CS/CE/EE or related field with 5+ years of experience, or a Master’s with 3+ years.
• Experience in graphics hardware, software, architecture or platform enablement.
• AI software technologies, including interaction between AI workloads and hardware.

Responsibilities

• Be the primary contact for technical collaborations with the customer and internal teams.
• Own end-to-end architecture of customer solutions aligned with product/IP architectures.
• Co-define test vehicles and validation strategy; manage schedule and resources.
• Drive tradeoff decisions to meet customer needs while meeting standards.
• Represent the customer voice and manage dashboards with internal teams.
• Identify critical tech solutions for future products and influence the roadmap.

Skills

Customer engagement

Cross-functional collaboration

Technical judgment

Education

Bachelor's in Computer Engineering / Computer Science / Electrical Engineering

Master's in related field (with 3+ years experience)

Job description

Job Details: Job Description: About the Role

The Client Computing and Physical AI Group (CCG) is shaping the future of AI-enabled computing experiences. We are seeking a highly motivated Senior Customer Solutions Architect, Graphics & AI to drive customer adoption of Intel\'s graphics and AI technologies across next-generation client platforms. In this role, you will serve as a trusted technical advisor to strategic customers and ecosystem partners, helping define, architect, validate, and optimize innovative graphics and AI solutions. You will work across hardware, firmware, software, and platform teams to translate customer requirements into scalable product solutions while influencing future technology roadmaps. This position blends deep technical expertise, customer engagement, cross-functional leadership, and innovation to accelerate the deployment of Intel AI and graphics technologies.

What You’ll Do

• Be the center point of contact for technical collaborations with the customer and with various internal teams.
• Own end to end architecture of customer solution in alignment with product and IP architectures, and its translation to product requirements.
• Co define test vehicle and validation strategy, and collaboratively manage the execute schedule and resource negotiation.
• Drive technology tradeoff decisions ensuring customer needs are met, along with satisfying standards and specifications, and execution reality.
• Be the customer voice and collaborate heavily with internal execution teams and manage customer dashboards.
• Participate and contribute in identifying critical technology solutions for future product needs and influence roadmap.

Behavioral traits that we are looking for:

• Strong customer focus with the ability to build credibility and trusted partnerships.
• Excellent technical judgment and the ability to make informed decisions with incomplete information.
• Strategic thinking combined with a hands‑on approach to solving complex technical challenges.
• Strong ownership mindset and accountability for delivering results.
• Ability to influence across organizations without direct authority.
• Outstanding communication skills with the ability to explain complex technical concepts to diverse audiences.
• Learning agility and curiosity for emerging AI, graphics, and computing technologies.
• Effective prioritization and execution in fast‑paced, ambiguous environments.
• Collaboration and stakeholder management across engineering, product, and customer organizations.
• Passion for innovation and advancing next‑generation computing experiences.

Intel invests in our people and offers a complete and competitive package of benefits employees and their families through every stage of life. See Intel Benefits for more details.

Qualifications:

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Note: For information on Intel\'s immigration sponsorship guidelines, please see Intel U.S. Immigration Sponsorship Information

Minimum Qualifications and Experience:

• Bachelor\'s degree in Computer Engineering, Computer Science, Electrical Engineering, or a related field with 5+ years of industry experience, OR a Master\'s degree in the same or related fields with 3+ years of industry experience.
• The experience noted above must include experience in the following areas:

• Graphics hardware, software, architecture, or platform enablement.
• AI software technologies, including interaction between AI workloads and underlying hardware or compute platforms.
• Working directly with customers or ecosystem partners in a technical, architecture, engineering, or solution‑development capacity.

Preferred Qualifications and Experience:

• Graphics/Compute/AI architecture and technologies
• SoC/system architecture and knowledge of specifications across HW, FW, SW and functional domains
• Experience in PC/board design, system thermals and PnP technologies is a big plus
• Expand cross‑functional understanding across different PC subsystems
• Passion for new emerging technologies as in a hobbyist/gamer/creator/DIY/AI enthusiast.
• LLM/VLM/AI Agent applications, tool‑use and agentic workflows
• Inference frameworks and adoption of AI tools
• Experience with GPU/NPU acceleration, media processing, video codec and system performance optimization.

Why Join Intel

At Intel, you\'ll help shape the future of AI‑powered computing and graphics experiences used by millions globally.

You\'ll work with industry‑leading engineers, strategic customers, and ecosystem partners to develop innovative technologies that accelerate the adoption of AI across personalcomputing platforms.

This role provides a unique opportunity to influence product direction, solve complex technical challenges, and drive meaningful industry impact.

Job Type: Experienced Hire

Shift: Shift 1 (United States of America)

Primary Location: US, California, Folsom

Additional Locations: Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust N/A Benefits We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation. Find out more about the benefits of working at Intel.

Annual Salary Range for jobs which could be performed in the US:

$141,910.00-232,190.00 USD

The range displayed on this job posting reflects the minimum and maximum target compensation for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific compensation range for your preferred location during the hiring process.

Work Model for this Role

This role will require an on‑site presence.

• Job posting details (such as work model, location or time type) are subject to change.
• ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges … etc.

Intel’s official careers website.

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