Senior Customer Solutions Architect, Graphics & AI

Intel; Folsom (CA); On-site; USD 142,000 - 232,000; Full time

Job summary

Intel is seeking a Senior Customer Solutions Architect, Graphics & AI, in California to drive adoption of Intel’s graphics and AI tech across next-gen client platforms.

You will partner with customers and ecosystem teams to define, architect, validate, and optimize graphics/AI solutions, translating requirements into scalable product features and influencing roadmaps.

Qualifications

• Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, or a related field with 5+ years of industry experience, OR a Master's degree with 3+ years of industry experience.
• Experience in graphics hardware, software architecture, or platform enablement.
• AI software technologies, including interaction between AI workloads and hardware/compute platforms.
• Experience working with customers or ecosystem partners in a technical, architecture, engineering, or solution-development capacity.

Responsibilities

• Be the center point of contact for technical collaborations with the customer and internal teams.
• Own end-to-end architecture of the customer solution aligned with product/IP architectures and its translation to product requirements.
• Define test vehicle and validation strategy, and collaboratively manage the execute schedule and resource negotiation.
• Drive technology tradeoff decisions ensuring customer needs are met while satisfying standards and specifications.
• Be the customer voice and collaborate heavily with internal execution teams and manage customer dashboards.
• Identify critical technology solutions for future product needs and influence roadmap.

Skills

Graphics architecture

AI software knowledge

Customer engagement

Cross-functional collaboration

Education

Bachelor's degree in CS/EE/CE or related field

Master's degree in related field

Job description

About The Role

The Client Computing and Physical AI Group (CCG) is shaping the future of AI-enabled computing experiences. We are seeking a highly motivated Senior Customer Solutions Architect, Graphics & AI to drive customer adoption of Intel's graphics and AI technologies across next-generation client platforms.

In this role, you will serve as a trusted technical advisor to strategic customers and ecosystem partners, helping define, architect, validate, and optimize innovative graphics and AI solutions. You will work across hardware, firmware, software, and platform teams to translate customer requirements into scalable product solutions while influencing future technology roadmaps.

This position blends deep technical expertise, customer engagement, cross-functional leadership, and innovation to accelerate the deployment of Intel AI and graphics technologies.

What You’ll Do

Key responsibilities will include but not limited to:

• Be the center point of contact for technical collaborations with the customer and with various internal teams.
• Own end to end architecture of customer solution in alignment with product and IP architectures, and its translation to product requirements.
• Co define test vehicle and validation strategy, and collaboratively manage the execute schedule and resource negotiation.
• Drive technology tradeoff decisions ensuring customer needs are met, along with satisfying standards and specifications, and execution reality.
• Be the customer voice and collaborate heavily with internal execution teams and manage customer dashboards.
• Participate and contribute in identifying critical technology solutions for future product needs and influence roadmap.

Behavioral Traits That We Are Looking For

• Strong customer focus with the ability to build credibility and trusted partnerships.
• Excellent technical judgment and the ability to make informed decisions with incomplete information.
• Strategic thinking combined with a hands‑on approach to solving complex technical challenges.
• Strong ownership mindset and accountability for delivering results.
• Ability to influence across organizations without direct authority.
• Outstanding communication skills with the ability to explain complex technical concepts to diverse audiences.
• Learning agility and curiosity for emerging AI, graphics, and computing technologies.
• Effective prioritization and execution in fast‑paced, ambiguous environments.
• Collaboration and stakeholder management across engineering, product, and customer organizations.
• Passion for innovation and advancing next‑generation computing experiences.

Intel invests in our people and offers a complete and competitive package of benefits employees and their families through every stage of life.

See Intel Benefits for more details.

Qualifications

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

Note

For information on Intel’s immigration sponsorship guidelines, please see Intel U.S. Immigration Sponsorship Information

Minimum Qualifications And Experience

Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, or a related field with 5+ years of industry experience, OR a Master's degree in the same or related fields with 3+ years of industry experience.

The experience noted above must include experience in the following areas:

• Graphics hardware, software, architecture, or platform enablement.
• AI software technologies, including interaction between AI workloads and underlying hardware or compute platforms.
• Working directly with customers or ecosystem partners in a technical, architecture, engineering, or solution-development capacity.

Preferred Qualifications And Experience

• Graphics/Compute/AI architecture and technologies
• SoC/system architecture and knowledge of specifications across HW, FW, SW and functional domains
• Experience in PC/board design, system thermals and PnP technologies is a big plus
• Expand cross-functional understanding across different PC subsystems
• Passion for new emerging technologies as in a hobbyist/gamer/creator/DIY/AI enthusiast.
• LLM/VLM/AI Agent applications, tool-use and agentic workflows
• Inference frameworks and adoption of AI tools
• Experience with GPU/NPU acceleration, media processing, video codec and system performance optimization.

Why Join Intel

At Intel, you'll help shape the future of AI-powered computing and graphics experiences used by millions globally. You'll work with industry-leading engineers, strategic customers, and ecosystem partners to develop innovative technologies that accelerate the adoption of AI across personal computing platforms. This role provides a unique opportunity to influence product direction, solve complex technical challenges, and drive meaningful industry impact.

Job Type

Experienced Hire

Shift

Shift 1 (United States of America)

Primary Location

US, California, Folsom

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation. Find out more about the benefits of working at Intel.

Annual Salary Range for jobs which could be performed in the US: $141,910.00 - 232,190.00 USD

Work Model for this Role

This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.

ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.