Senior Customer Service Associate — Flexible Retail Role

The TJX Companies, Inc.; Johnson City (TN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

Employee assistance program

Scholarship program

Job summary

HomeGoods at The TJX Companies, Inc. in Johnson City, TN is seeking a store associate to deliver exceptional customer service, manage transactions, and maintain a welcoming sales floor. You will ring up purchases and returns, promote loyalty programs, and help with merchandising and store upkeep.

The role requires strong communication, attention to detail, and the ability to work a flexible schedule. Retail experience is preferred and benefits are offered.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Assist with customer purchases and returns following procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Support store recovery and safety practices.
• Uphold store policies and labor laws.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting ability

Teamwork

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. in Johnson City, TN is seeking a store associate to deliver exceptional customer service, manage transactions, and maintain a welcoming sales floor. You will ring up purchases and returns, promote loyalty programs, and help with merchandising and store upkeep.

The role requires strong communication, attention to detail, and the ability to work a flexible schedule. Retail experience is preferred and benefits are offered.