Senior Customer Quality Engineer (Hybrid)

AFC Industries; Kennesaw (GA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Flexible spending account

Life insurance

Paid time off

Vision insurance

Job summary

AFC Industries is seeking a dedicated Customer Quality Engineer to support enterprise quality strategies and drive improvements across manufacturing sites. You will partner with sales, operations, and supply chain to resolve customer quality concerns and implement preventive actions.

Ideal candidates have 4–6 years in quality engineering, strong root cause analysis skills, and familiarity with ISO 9001 and AS9120; multi-site experience preferred. Competitive salary and benefits offered.

Qualifications

• Bachelor's degree in Engineering, Quality, or Manufacturing.
• 4–6 years of quality engineering or quality management.
• Experience managing customer complaints and corrective actions.
• Experience supporting OEM customers in industrial distribution, manufacturing, aerospace, or related industries.
• Working knowledge of ISO 9001; AS9100/AS9120 experience.

Responsibilities

• Serve as AFC's senior quality representative for key customer relationships.
• Support deployment of customer-specific quality requirements and ensure they are incorporated into standard operating procedures.
• Handle the enterprise customer complaint process including investigation, containment, root cause analysis, corrective actions, and closure.
• Coordinate cross-functional teams during significant customer quality issues.
• Lead continuous improvement projects and share best practices across sites.

Skills

Quality Eng

Root Cause Analysis

8D Problem Solving

CAPA

FMEA

Statistical Analysis

Data Analysis

Microsoft Office

ERP Systems

Education

Bachelor's degree in Engineering, Quality, Manufacturing, or related

Job description

AFC Industries is seeking a dedicated Customer Quality Engineer to support enterprise quality strategies and drive improvements across manufacturing sites. You will partner with sales, operations, and supply chain to resolve customer quality concerns and implement preventive actions.

Ideal candidates have 4–6 years in quality engineering, strong root cause analysis skills, and familiarity with ISO 9001 and AS9120; multi-site experience preferred. Competitive salary and benefits offered.